Summary
Overview
Work History
Education
Skills
Timeline
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Tommy Brock

Linden,PA

Summary

Proven leader and skilled cement mason, adept in concrete finishing and fostering team productivity. At Stonemore, led teams to surpass targets through effective prioritization and exceptional work ethic. Renowned for enhancing customer satisfaction and achieving high-quality project completions, with a track record of positive client feedback and increased online reviews.

Overview

16
16
years of professional experience

Work History

Cement Mason

Self
04.2021 - Current
  • Contributed to increase in positive online reviews by focusing on quality, safety, and client satisfaction.
  • Utilized standard hand tools such as groovers and hand trowels to alleviate inconsistencies and create level surfaces.
  • Assisted truck operator by positioning discharge chute of truck or pump to direct concrete into correct areas.
  • Provided exceptional customer service through clear communication regarding project timelines, costs, and expectations, resulting in high satisfaction rates among clients.
  • Filled roadways, driveways, sidewalks, bridges, homes and parking lots to meet project plan specifications.
  • Inspected detail work for adequacy and spread concrete into corners and small areas of forms using hand tools.
  • Completed Numerous jobs with quality and efficiency, resulting in excellent client feedback.

Area Manager

Stonemore
03.2012 - 08.2021
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

Manager

Jiffy Lube Oil Change Center
03.2008 - 02.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Apopka High School
Apopka, FL
06.1985

Skills

  • Excellent work ethic
  • Hand troweling
  • Concrete Repair
  • Foundation Work

Timeline

Cement Mason

Self
04.2021 - Current

Area Manager

Stonemore
03.2012 - 08.2021

Manager

Jiffy Lube Oil Change Center
03.2008 - 02.2012

High School Diploma -

Apopka High School

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Tommy Brock