Summary
Overview
Work History
Education
Skills
Timeline
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Tommy Bryant

Covington,LA

Summary

Highly motivated candidate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

34
34
years of professional experience

Work History

Sales Associate

Bill Hood Chevrolet
01.2019 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided customers with a professional experience through thorough product and market knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

Jim Keras Nissan
02.2017 - 12.2018
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Learned and adapted quickly to new technology and software applications.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Pastor

Hickory Grove Church
03.2007 - 12.2016
  • Upheld church governance structure by effectively managing staff and volunteer teams while ensuring adherence to established policies and procedures.
  • Oversaw administration and management of all areas of ministry.
  • Advised couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Facilitated small group discussions aimed at deepening participants'' understanding of core biblical principles and themes.
  • Assisted with organization and implementation of Sunday school activities.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Developed strong partnerships with local organizations to promote collaboration on various community initiatives.
  • Provided spiritual and administrative leadership to church and managed daily operations.
  • Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging sermons.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.
  • Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
  • Authored sermons, speeches and other religious materials.
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Finance and Insurance Manager

McMullan Chrysler Dodge Jeep
01.2001 - 03.2009
  • Drove revenue stream development through strategic collaboration and partnerships.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Explained very technical financial information to applicants in easy to understand language.
  • Drove regulatory compliance by staying informed on industry changes and ensuring adherence to all relevant laws and regulations.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Proactively identified solutions for customers experiencing credit issues.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Maintained an excellent per vehicle retailed profit average.
  • Utilized extreme attention to detail in making sure processed loans were efficiently funded.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.
  • Identified partnership opportunities and established favorable business connections.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Enhanced revenue growth with the development of new financial products and services.

Sales Associate

McMullan Chrysler Dodge Jeep
05.1993 - 01.2001
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • 12 time Salesperson of the Month
  • Developed strong rapport with customers and created positive impression of business.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built relationships with customers to encourage repeat business.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Soldier

United States Army
09.1989 - 03.1993
  • Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
  • Improved team cohesion by participating regular training exercises and fostering a supportive environment.
  • Worked weekends and long hours in deployed locations to complete assigned taskings.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Maintained required level of proficiency in use of firearms.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Upheld Army dress and appearance regulations for professional
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Secured and protected military property, assets, and personnel.
  • Provided essential logistical support during deployments by coordinating transportation, lodging, meals, and other necessities for personnel involved in the mission.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Obtained Honorable Discharge upon release from service.

Education

No Degree - Psychology

Pearl River Community College
Poplarville, MS

Skills

    • Exceptional customer service
    • Problem-solving skills
    • Verbal/written communication
    • Goal-Driven
    • Building Customer Loyalty
    • Speech Clarity
      • Goal-Oriented
      • Honest and Dependable
      • Sales expertise
      • Outgoing Personality
      • Listening Skills
      • Persuasion techniques

Timeline

Sales Associate

Bill Hood Chevrolet
01.2019 - Current

Sales Associate

Jim Keras Nissan
02.2017 - 12.2018

Pastor

Hickory Grove Church
03.2007 - 12.2016

Finance and Insurance Manager

McMullan Chrysler Dodge Jeep
01.2001 - 03.2009

Sales Associate

McMullan Chrysler Dodge Jeep
05.1993 - 01.2001

Soldier

United States Army
09.1989 - 03.1993

No Degree - Psychology

Pearl River Community College

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Tommy Bryant