Tommy Castro
Lubbock,TX
Summary
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC Sr Technician
CBRE
01.2020 - Current
- Oversee maintenance for 30+ Wells Fargo locations across West Texas, ensuring consistent operational functionality of buildings, ATMs, and HVAC systems.
- Manage and complete scheduled preventative maintenance (PMs) and corrective work orders (WOs) for plumbing, electrical, HVAC, and general building systems.
- Coordinate with third-party vendors for HVAC replacements, site repairs, and compliance-driven tasks; oversee vendor performance and verify task completion.
- Identifying recurring issues and recommending effective solutions.
- Ensure compliance with OSHA standards, local building codes, and company policies through routine inspections and documentation.
- Lead on-site walkthrough with property contacts and CBRE management to assess asset performance, prioritize repairs, and maintain client satisfaction.
- Support small-scale facility upgrades and commissioning of new HVAC systems by verifying scope, reviewing installations, and ensuring system functionality.
Maintenance Technician
Embassy Suites by Hilton
08.2018 - 12.2019
- Performed daily maintenance checks on HVAC systems including chillers, boilers, and air conditioning units to ensure efficient operation.
- Monitored and maintained pool and spa water quality, complying with health and safety standards.
- Responded to electrical and plumbing repair requests, including fixture replacements and minor renovations.
- Used commercial cleaning tools (e.g., shampoo extractor) to maintain common area cleanliness.
- Painted, textured, and repaired drywall in guest rooms and public spaces to maintain property appearance.
- Completed work orders with a focus on timeliness and guest satisfaction.
Assistant Maintenance Technician
Tuscany Place Apartments
05.2014 - 07.2018
- Performed comprehensive apartment maintenance including HVAC diagnostics, plumbing repairs, and electrical troubleshooting to ensure tenant satisfaction and safety.
- Oversaw make-readies and unit turnovers, ensuring all maintenance tasks were completed on time and met property standards.
- Took the lead in training new maintenance staff, teaching proper repair techniques, safety procedures, and daily task routines to ensure consistency across the team.
- Delegated daily work orders and coordinated team schedules to maintain efficient workflow and meet deadlines.
- Diagnosed and repaired systems including A/Cs, heaters, garbage disposals, ceiling fans, fixtures, and transformers.
- Managed 24-hour emergency on-call rotations, often acting as point of contact for urgent repairs and team coordination.
- Conducted property-wide inspections for pool maintenance, fire safety, and access gate functionality to ensure regulatory compliance.
- Replaced and maintained components such as P-traps, mixing valves, capacitors, fan motors, shower cartridges, and light ballasts.
Pawn Broker
EZ Pawn
11.2011 - 05.2014
- Managed financial transactions including cash drawer handling, pawn loans, and retail sales of high-value items.
- Performed detailed inspections of electronics and jewelry to determine value and resale potential.
- Consistently exceeded daily/monthly loan and sales targets through relationship-building and sales strategies.
- Maintained accurate inventory control and ensured compliance with all company policies and government regulations.
- Delivered excellent customer service, building a loyal customer base and enhancing the in-store experience.
Education
High School Diploma -
Estacado High School
Lubbock05-2010
Skills
- Preventive maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Electrical troubleshooting
- Vendor engagement
- Teamwork and collaboration
- Problem-solving abilities
- Team leadership
- Microsoft Excel proficiency
Certification
Facilities Management Certification
EPA Universal Certification
Timeline
HVAC Sr Technician
CBRE
01.2020 - Current
Maintenance Technician
Embassy Suites by Hilton
08.2018 - 12.2019
Assistant Maintenance Technician
Tuscany Place Apartments
05.2014 - 07.2018
Pawn Broker
EZ Pawn
11.2011 - 05.2014
High School Diploma -
Estacado High School
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