Tommy Cravens

Ram project from start to finish

• Improved customer satisfaction by providing efficient and accurate installations.
• Reduced installation errors, implementing thorough quality control measures.
• Mentored junior installers, fostering a positive learning environment for skill development.
• Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
• Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
• Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
• Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
• Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
• Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
• Streamlined installation processes for increased productivity and faster project completion.
• Loaded and unloaded building materials used for construction.
• Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
• Managed inventory effectively, maintaining adequate stock levels for ongoing projects while minimizing overstock costs.
• Enhanced team collaboration with effective communication of project goals and requirements.
• Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
• Assisted in developing new procedures for more efficient installations based on emerging trends in the industry.
• Developed customized installation plans to cater to individual client needs and preferences.
• Laid out materials and system components to prepare for installation.
• Installed complete systems at new residential and business construction sites.
• Calculated materials and time needed for each job.
• Completed troubleshooting of malfunctions and diagnosed issues.
• Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
• Used appropriate PPE to reduce risks when working with electrical and communications systems.
• Operated tools, equipment, and machinery according to safety standards.
• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Managed maintenance activities, supervised staff, and inspected equipment.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Tested systems, noting issues and completing preventive maintenance.
• Diagnosed and repaired problems with electrical and mechanical systems.