Thomas Dileo
Technician
Parrish,FL
Summary
Reliable Technician with excellent problem solving, troubleshooting, customer service and analytics skills coupled with several years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days.
Overview
24
24
years of professional experience
Work History
Technician
Safelite Auto Glass
07.2023 - Current
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Complete work orders immediately following installs.
- Troubleshoot other issues observed on a vehicle.
Level 2 Technican
BD Medical Manufacturing
06.2000 - 07.2023
- Managed inventory levels of parts and supplies, ensuring adequate stock was available for prompt repair resolutions.
- Led training sessions for junior technicians, fostering a supportive learning environment that encouraged professional growth.
- Reduced downtime by proactively identifying potential system flaws and implementing corrective measures.
- Participated in regular workshops and conferences to stay current on advancements within the field of technology repair services.
- Conducted regular maintenance on equipment to ensure optimal functionality and extend product lifespan.
- Worked closely with other departments to address cross-functional concerns efficiently and effectively.
- Coordinated with external vendors to maintain up-to-date knowledge of industry trends, emerging technologies, and best practices for problem-solving techniques.
- Improved efficiency within the team through thorough documentation of procedures, best practices, and lessons learned from previous projects.
Real Estate Agent (Realtor)
The Washington Agency
09.2020 - 06.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Education
Certificate - Real Estate
Freedom Trial Real Estate School
Springfield, MA09.2020
High School Diploma -
Torrington High School
Torrington, CT06.1999
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Work Planning and Prioritization
- Customer interaction
- Heavy Lifting
- Deadline-oriented
- Preventive Maintenance
- Troubleshooting
- Problem Solving
Timeline
Technician
Safelite Auto Glass
07.2023 - Current
Real Estate Agent (Realtor)
The Washington Agency
09.2020 - 06.2023
Level 2 Technican
BD Medical Manufacturing
06.2000 - 07.2023
Certificate - Real Estate
Freedom Trial Real Estate School
High School Diploma -
Torrington High School
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