Tommy Dunlap
Pine Bluff,AR
Summary
Dedicated Dispatch Security Officer with expertise in surveillance, incident response, and safety compliance. Proven ability to enhance productivity and maintain secure environments while delivering excellent customer service.
Overview
37
37
years of professional experience
Work History
Dispatch Security Officer
Saracen Casino Resort
Pine Bluff, Arkansas
08.2020 - Current
- Monitored security cameras to ensure safety across casino resort areas.
- Responded promptly to security incidents and emergencies within the property.
- Coordinated with law enforcement on incident reporting and investigations to ensure thorough follow-up.
- Documented daily activities and incidents in detailed reports, providing management with insights for decision-making.
- Assisted in maintaining a secure environment for customers, employees, and visitors while on duty.
- Facilitated VIP access to exclusive areas while enforcing security protocols, contributing to a secure and enjoyable experience.
- Used radio, phone or computer to direct crews and other field units to appropriate sites.
- Patrolled crowds during events to preserve order and promote security.
- Searched bags manually to identify prohibited items and contraband.
Warehouse Manager
Parts Warehouse Inc.
Little Rock, Arkansas
11.1989 - 08.2020
- Oversaw daily warehouse operations and ensured compliance with safety regulations.
- Managed inventory levels and coordinated restocking of essential parts to maintain operational efficiency.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Implemented workflow improvements that streamlined processes and minimized delays.
- Monitored staff performance and identified areas for improvement to enhance team effectiveness.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Analyzed data from production reports to identify trends or opportunities for improvement.
Education
High School Diploma -
Wilber D Mills
Little Rock, AR04-1984
Skills
- Incident management
- Incident response
- Security monitoring
- Access control
- Report writing
- Conflict resolution
Accomplishments
- Ready award 4 times for outstanding customer service
Timeline
Dispatch Security Officer
Saracen Casino Resort
08.2020 - Current
Warehouse Manager
Parts Warehouse Inc.
11.1989 - 08.2020
High School Diploma -
Wilber D Mills