Summary
Overview
Work History
Education
Skills
Court of Sommelier
Timeline
Generic
Tommy Garland

Tommy Garland

Seattle,WA

Summary

Efficient Steward known for high productivity and completing tasks swiftly. Possess specialized skills in inventory management, sanitation protocols, and team coordination. Excel in communication, adaptability, and problem-solving, ensuring seamless operations in fast-paced environments.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Wine,Beer, Spirits Steward

Metropolitan Markets
Seattle, WA
10.2015 - Current

Purchase control, organization of stock levels, build displays, Inventory management to optimize cost to sales ratio, guest service. Making sure all guest happy with selection, and highest degree of service from me and other team members.

  • Greeted customers and provided them with wine recommendations based on their tastes and preferences.
  • Developed relationships with local wineries to ensure the availability of high quality products at competitive prices.
  • Conducted regular meetings with suppliers to discuss current trends in the industry.
  • Responded promptly to inquiries from customers about pricing and availability of certain wines.
  • Monitored sales performance of specific brands and varieties of wine.
  • Attended trade shows and conferences related to wine industry topics.
  • Made wine recommendations with knowledge and confidence of correct wine and food pairings.
  • Supervised direct beverage orders, checking items for correct quantity, brand and size, returning broken, or leaking bottles for credit immediately.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.

Wine, Beer,Spirits Buyer

QFC - A Kroger
Seattle, WA
09.2002 - 10.2015
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.
  • Negotiated pricing and delivery terms with suppliers.
  • Monitored inventory levels to ensure availability of products for customers.

Education

Associate of Arts - Culinary Arts

Culinary Arts School
Los Angeles, CA
02-1987

Bachelor of Arts - Business

Cal State Northridge
Los Angeles, CA
06-1985

Skills

  • Budgeting and finance
  • Customer Education
  • Customer Assistance
  • Basic Housekeeping
  • Relationship Building
  • New Hire Training
  • Guest Relations

Court of Sommelier

  • Level 1 Sommelier

Timeline

Wine,Beer, Spirits Steward

Metropolitan Markets
10.2015 - Current

Wine, Beer,Spirits Buyer

QFC - A Kroger
09.2002 - 10.2015

Associate of Arts - Culinary Arts

Culinary Arts School

Bachelor of Arts - Business

Cal State Northridge
Tommy Garland