Tommy Giltner
Waialua
Summary
Fry cook with over eight years of experience in fast-paced kitchen environments. Demonstrates strong problem-solving abilities and adapts recipes to meet diverse dietary requirements. Committed to delivering outstanding customer service and enhancing team productivity.
Overview
10
10
years of professional experience
Work History
Fry Cook
The Ritz-Carlton Hotel Company
Kahuku
05.2017 - Current
- Crafted high-quality dishes adhering to Ritz-Carlton culinary standards.
- Collaborated with team members to enhance kitchen efficiency and workflow.
- Supported chefs in meal preparation and sourced ingredients.
- Trained new kitchen staff on cooking techniques and safety procedures.
- Followed food safety guidelines to ensure quality and reduce contamination risks.
- Adapted recipes for special dietary needs and preferences of customers.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Prepared and cooked various menu items according to recipes and standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Addressed customer complaints concerning food quality and service standards.
- Engaged with waitstaff to facilitate special orders catering to customers with food allergies and gluten intolerance.
- Assessed flavor, texture, and presentation of all prepared dishes prior to customer service.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Food Service Volunteer
North Shore Christian Fellowship Church
Hale'iwa
10.2015 - 12.2016
- Assisted in organizing food drives for local families in need.
- Managed inventory of food supplies and equipment for events.
- Distributed meals efficiently during large gatherings and functions.
Education
High School Diploma -
Woodrow Wilson High School
San Francisco, CA05-1990
Some College (No Degree) - Graphic Design
Merritt College
Oakland, CASkills
- Culinary techniques
- Food safety practices
- Kitchen equipment operation
- Menu planning
- Dietary accommodations
- Customer service
- Quality control
- Team collaboration
- Problem solving
- Workflow optimization
- Employee training
- Effective communication
- Time management
- Adaptability
- Personnel management
- Performance improvement
- Coaching and mentoring
- Influencing others
- Employee relations
- Strategy implementation
- Customer-oriented
- Team building
Accomplishments
Medallion award for the Culinary Department Turtle Bay Resort
References
References available upon request.
Timeline
Fry Cook
The Ritz-Carlton Hotel Company
05.2017 - Current
Food Service Volunteer
North Shore Christian Fellowship Church
10.2015 - 12.2016
High School Diploma -
Woodrow Wilson High School
Some College (No Degree) - Graphic Design
Merritt College