Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tommy Hawk

Hawthorne,CA

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience

Work History

Sales Associate Specialist

Home Depot
08.2006 - 04.2023
  • Stayed current on company offerings and industry trends.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Education

West Los Angeles College
Culver City, CA
09.1977

George Washington Prepatory High School
Los Angeles, CA
06.1977

Skills

  • Product and Service Sales
  • Retail Store Operations
  • Product Recommendations
  • Loyalty Programs
  • Sales and Marketing Methods
  • Product Knowledge
  • Answering Customer Questions
  • Merchandising and Display
  • Customer Assistance
  • Completing Purchases
  • Stockroom Upkeep
  • Restock Shelves
  • Maintaining Clean Work Areas
  • Product Promotion
  • Retail Metrics and Goals
  • Serve Customers
  • Rewards Programs
  • Exceeding Customer Expectations
  • Store Opening and Closing
  • Suggestive Selling
  • Client Needs Assessment
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Effective Customer Communication
  • Item Ticketing and Pricing
  • Product Merchandising
  • Promotion and Advertising
  • Engaging with Diverse Customers
  • Merchandise Receiving and Handling
  • Retail Sales
  • Providing Feedback
  • Leadership
  • Flexible Hours
  • Assigning Tasks
  • Policy and Procedure Adherence
  • Building Customer Loyalty
  • Sales Expertise

Timeline

Sales Associate Specialist

Home Depot
08.2006 - 04.2023

West Los Angeles College

George Washington Prepatory High School
Tommy Hawk