Tommy Heredia
Montclair,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Senior Meter Technician
MeterTek Utility Services
12.2020 - Current
- Attended safety meetings and took part in safety awareness trainings and programs.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Repaired non-functioning meters and tested to verify operational status.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Trained new meter readers to apply best practices and comply with safety procedures.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Performed monthly meter tests to determine functionality and reliability.
- Conducted energy audits to identify energy-saving opportunities.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Delivery Coordinator
Shipping Guru
06.2018 - 11.2020
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Managed, transmitted and filed delivery paperwork.
- Consulted with customers about delivery and order preparation requests.
- Inspected merchandise for damage and accuracy against order documents.
- Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating pickups.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Motivated workers to exceptional performance through implementation of new strategies.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Property Manager
TSS Facility Services
03.2014 - 05.2018
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
Education
High School Diploma -
Barringer Arts High School
Newark, NJ06.2005
Skills
- Equipment Calibration
- Reading Schematics
- Electrical Troubleshooting
- Teamwork Abilities
- Customer Service Expertise
- Simultaneous Translations Experience
- Relationship Building
Timeline
Senior Meter Technician
MeterTek Utility Services
12.2020 - Current
Delivery Coordinator
Shipping Guru
06.2018 - 11.2020
Property Manager
TSS Facility Services
03.2014 - 05.2018
High School Diploma -
Barringer Arts High School