Summary
Overview
Work History
Education
Skills
Timeline
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Tommy Heredia

Montclair,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Senior Meter Technician

MeterTek Utility Services
12.2020 - Current
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
  • Repaired non-functioning meters and tested to verify operational status.
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Trained new meter readers to apply best practices and comply with safety procedures.
  • Utilize GPS technology to locate customers accurately and avoid delays.
  • Performed monthly meter tests to determine functionality and reliability.
  • Conducted energy audits to identify energy-saving opportunities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Delivery Coordinator

Shipping Guru
06.2018 - 11.2020
  • Scheduled deliveries, monitored progress and communicated updates to customers.
  • Managed, transmitted and filed delivery paperwork.
  • Consulted with customers about delivery and order preparation requests.
  • Inspected merchandise for damage and accuracy against order documents.
  • Prepared delivery loads for shipment by overseeing teams, checking containers and coordinating pickups.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.

Property Manager

TSS Facility Services
03.2014 - 05.2018
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.

Education

High School Diploma -

Barringer Arts High School
Newark, NJ
06.2005

Skills

  • Equipment Calibration
  • Reading Schematics
  • Electrical Troubleshooting
  • Teamwork Abilities
  • Customer Service Expertise
  • Simultaneous Translations Experience
  • Relationship Building

Timeline

Senior Meter Technician

MeterTek Utility Services
12.2020 - Current

Delivery Coordinator

Shipping Guru
06.2018 - 11.2020

Property Manager

TSS Facility Services
03.2014 - 05.2018

High School Diploma -

Barringer Arts High School
Tommy Heredia