Tommy Huy Tran

Houston,TX

Summary

System Administrator with hands-on experience managing enterprise infrastructure, virtualization platforms, and end-user environments supporting 300+ users. Proven ability to lead system migrations, optimize IT operations, and enhance security and performance. Strong expertise in Active Directory, Microsoft 365, virtualization (VMware/Nutanix), and backup solutions. Known for delivering cost savings, improving system reliability, and resolving complex technical issues at Tier 3 level.

Overview

years of professional experience

Certification

Work History

System Administrator

Berkshire Hathaway Star Furniture

01.2025 - Current

Managed and maintained company-standard system images through the implementation and administration of Microsoft Deployment Toolkit (MDT).
Oversaw Nutanix and VMware, maintaining system uptime, performance optimization, and reliable virtual infrastructure operations.
Conducted performance and security validation of systems to ensure compliance with internal standards and operational requirements.
Provided Tier 3 support to 300+ users, resolving complex technical issues through phone, email, and ticketing systems.
Assisted in incident recovery processes during system failures and implemented performance optimizations to improve overall system availability and efficiency.
Analyzed hardware and software requirements to determine fit-for-purpose solutions and recommended technologies to support business and system needs.
Assisted on the replacement of Netgear switches with Fortinet switches, improving network performance, security, and manageability.
Administered Microsoft Defender email protection policies, monitoring and tuning filtering rules to improve threat detection and email security.
Led the company-wide migration of the UCASS VoIP system to Microsoft-based telephony solutions, ensuring a seamless transition for all users.

Junior System Admin

Buckeye Partners

02.2023 - 01.2025

Assisted the backup and recovery operations for Nutanix and VMware environments using Veeam Backup & Replication.
Provisioned and maintained Microsoft 365 user accounts, ensuring appropriate licensing, security settings, and resource access.
Oversaw the development, maintenance, and deployment of company-standard computer images across the organization.
Directed day-to-day operations of physical and virtual server environments, applications, and databases to ensure system availability and stability.
Maintained and monitored backup solutions for the server and endpoint infrastructure, ensuring successful recovery capabilities.
Administers backup and recovery processes for all virtual servers, maintaining data integrity and business continuity.
Delivered hands-on support for installation and warranty repair of enterprise computers, servers, and network infrastructure equipment.
Managed OS configuration, deployment, upgrades, and issue resolution to maintain system availability and performance.
Provided installation, configuration, and ongoing support for printers, scanners, and copiers across enterprise network environments.

Project Manager

KA Construction HTX

01.2022 - 02.2023

Managed end-to-end project execution for commercial, residential (family housing), and restaurant construction projects from planning to completion.
Coordinated architects, engineers, contractors, and vendors to ensure project timelines, budgets, and quality standards were met.
Oversaw permitting, inspections, and compliance with local building codes and safety regulations.
Developed project schedules, milestones, and budgets while tracking progress and controlling costs.
Managed on-site construction activities to ensure work alignment with design specifications and deadlines.
Led communication between clients and construction teams, providing regular project updates and status reports.
Reviewed blueprints, contracts, and change orders to ensure accuracy and project scope control.
Resolved project delays, material shortages, and on-site issues to keep projects on track.
Conducted final inspections and ensured project handover met client expectations and quality standard.

Education

Associate Degree - Computer System Networking

Houston Community College

Houston, TX

12-2024

High School Diploma - undefined

Memorial High School

Port Arthur, TX

05-2015

Skills

Operating Systems: Windows 10/11, Windows Server, macOS
Virtualization: VMware, Nutanix AHV
Networking: TCP/IP, VPN, VoIP, firewalls, switches, wireless

Infrastructure: Active Directory (GPO, DNS, DHCP), Microsoft 365, Azure, Intune
Backup & Recovery: Veeam
Tools & Platforms: MDT, Microsoft Defender, Office 365 Admin

CAREER HIGHLIGHTS

Led migration of virtual infrastructure from VMware to Nutanix, improving system performance and scalability
Automated OS deployment and imaging using MDT, significantly reducing provisioning time and manual effort
Delivered ~$35K in telecom cost savings through vendor optimization and service consolidation
Microsoft Defender for email protection, strengthening organizational cybersecurity posture
Designed and maintained backup and disaster recovery solutions using Veeam across environments
Supported and maintained IT systems for 300+ users
Played a key role in transitioning enterprise telephony from UCaaS to Microsoft Teams