Carolyn Jones Martin
Registered Pharmacy Technician
Fort Worth,TX
Summary
Detail-focused Pharmacy Technician Specialist known for high productivity and efficient task completion. Possess specialized skills in medication compounding, inventory management, and pharmaceutical calculations. Excel in communication, teamwork, and problem-solving to enhance pharmacy operations and patient care. Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings. Certified Pharmacy Technician Specialist with comprehensive background in prescription processing, medication management and pharmaceutical calculations. Strengths include strong knowledge of pharmacological terminology, customer service skills, and ability to work effectively in high-pressure environments. Previous roles demonstrated impact through improved workflow efficiency and enhanced patient satisfaction.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician Representative
Integrated Resources, Inc, IRI
Fort Worth, TX
07.2024 - 04.2025
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Assessed patient's medical history and symptoms to accurately diagnose illnesses.
- Oversaw team of healthcare staff to keep operations in compliance with regulatory and care standards.
- Consult with patients on lifestyle changes needed for better health outcomes.
- Discuss needs, conduct tests and evaluate clinical presentations.
Registered Certified Pharmacy Technician
Chewy Pharmacy
Dallas, TX
11.2023 - 06.2024
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Filled prescriptions utilizing pharmacy computer systems for patient information and insurance claims processing.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Registered Certified Pharmacy Technician
Kroger Specialty Pharmacy
Kennedale, TX
05.2022 - 10.2023
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Enhanced pharmacy efficiency by developing and implementing organizational systems.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Filled prescriptions utilizing pharmacy computer systems for patient information and insurance claims processing.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Reviewed medical histories provided by patients prior to filling prescription orders.
- Ordered drugs from wholesalers when necessary for restocking purposes.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Checked for expired or outdated drugs and ensured their removal from shelves.
CPU Clerk
Rooms To Go Warehouse
Arlington, TX
02.2022 - 03.2023
- Monitored office supply stock levels and placed timely orders for replenishment.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Maintained inventory levels of office supplies and equipment as needed.
- Troubleshot office equipment, computer hardware and software issues.
- Assisted customers with inquiries and complaints in a professional manner.
- Created memos, letters, emails, reports, presentations as requested by management.
- Computed, recorded and proofread data or reports.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Performed data entry tasks to update customer accounts records.
- Organized and maintained filing systems for confidential documents.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Copied, sorted and filed records of office activities and business transactions.
- Utilized computer software programs to create reports, labels, forms.
Quality Control Inspector
Mauser Packaging Solutions
Memphis, TN
06.2016 - 08.2021
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Performed first article inspection on incoming raw materials.
- Recommended improvement measures to production process to meet quality control standards.
- Calibrated products to match design and operational specifications.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Notified supervisors or other relevant personnel of test or production issues.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
Education
Registered Licenses #338749 - Certification
Texas State Board of Pharmacy
10-2025
Registered Licenses #338749 - Pharmaceutical Sciences
Registered Pharmacy Licensure
04-2022
Certificate - Pharmacology
Ultimate Medical Academy
Clearwater, FL11-2012
High School Diploma -
Gentry High School
Indianola, MS05-1986
Some College (No Degree) - Business Administration
Mississippi Valley State University
Itta Bena, MSSkills
- Prescription filling
- Medication audits
- Inventory management
- Patient consultation
- Insurance processing
- Regulatory compliance
- Customer service
- Team collaboration
- Data entry
- Office supply management
- Problem solving
- Attention to detail
- Effective communication
- Quality assurance
- Time management
- Medication therapy management
- Insurance verification
- Insurance billing
- Analytical skills
- Hematology and oncology care
- Conflict resolution
- Secure storage of medications
- Teamwork
- Drug safety
- Confidentiality practices
- Monitor pharmacy security
- Medication Control
- Pharmacological Nomenclature
- Insurance claim processing software
- Cleaning and sanitizing
- Quality control procedures
- FDA compliance
- Drug utilization review
- Dispensing medications
- Problem-solving abilities
- Prescription interpretation
- Labeling accuracy
- Product markdowns
- Answering customer questions
- Medication storage management
- Prescription order verification
- Medication storage
- Drug interaction awareness
- Medical insurance claims processing
- Pharmaceutical Ethics
- Multitasking
- Creative thinking
- Team coordination
- Manual and automated medication dispensing
- Pharmacy and customer records management
- Prescription refill fulfillment
- Data entry accuracy
- Dosage form preparation
- Drug monitoring
- Typing skills
- Interpreting and processing medication orders
Timeline
Pharmacy Technician Representative
Integrated Resources, Inc, IRI
07.2024 - 04.2025
Registered Certified Pharmacy Technician
Chewy Pharmacy
11.2023 - 06.2024
Registered Certified Pharmacy Technician
Kroger Specialty Pharmacy
05.2022 - 10.2023
CPU Clerk
Rooms To Go Warehouse
02.2022 - 03.2023
Quality Control Inspector
Mauser Packaging Solutions
06.2016 - 08.2021
Registered Licenses #338749 - Certification
Texas State Board of Pharmacy
Registered Licenses #338749 - Pharmaceutical Sciences
Registered Pharmacy Licensure
Certificate - Pharmacology
Ultimate Medical Academy
High School Diploma -
Gentry High School
Some College (No Degree) - Business Administration
Mississippi Valley State University
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