Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tommy Le

Tommy Le

Garden Grove,CA

Summary

Punctuality-driven and reliable team player with experience in customer service and cash handling. Skilled in resolving complaints and mediating conflicts to support operations through effective communication and team collaboration. Dedicated to applying these strengths in a new role to contribute to organizational success.

Overview

1
1
year of professional experience

Work History

Barista Trainee

Bober Tea & Coffee
02.2025 - 04.2025
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
  • Adhered to health protocols regarding allergens or sensitivities, ensuring customer safety during their visits.
  • Maintained and operated espresso machines, blenders, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Used POS system regularly to enter orders and process payments.
  • Supported store operations by managing opening and closing procedures when required.

Police Explorer

Garden Grove Police Department
01.2024 - 05.2024
  • Assisted officers with traffic control during parades, marathons, and special events.
  • Assisted officers with conducting scheduled DUI checkpoints.
  • Improved problem-solving abilities by participating in mock scenarios that required critical thinking under pressure.
  • Strengthened teamwork abilities through frequent inspection and communication with fellow Police Explorers on group assignments and tasks.
  • Volunteered at local programs and events representing the department in other jurisdictions.

Education

Bachelor of Arts - Political Science

University of California, Irvine
Irvine, CA
06-2028

Bolsa Grande High School
Garden Grove, CA
06-2024

Skills

  • Customer service
  • Resolving complaints
  • Conflict mediation
  • Cash register operations
  • Team player
  • Cash handling
  • Punctuality

Languages

English
Native or Bilingual
Vietnamese
Professional Working
Spanish
Elementary

Timeline

Barista Trainee

Bober Tea & Coffee
02.2025 - 04.2025

Police Explorer

Garden Grove Police Department
01.2024 - 05.2024

Bachelor of Arts - Political Science

University of California, Irvine

Bolsa Grande High School

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