Tommy Marshall
Atlanta,GA
Summary
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships. Focused and methodical QC Tester, offering expertise in inspecting, testing and quality monitoring of AI and websites. Demonstrated success in upholding standards, monitoring safety and promoting production excellence. Experienced in producing detailed reports and maintaining thorough records.
Overview
5
5
years of professional experience
Work History
Webpage Rater / A.I. Quality Control
Telus International
Remote, GA
04.2023 - Current
- Collaborated with leading tech companies to enhance AI-powered products, focusing on improving search engine relevance and expanding digital assistant language capabilities.
- Broke machine-learning barriers by providing insightful analysis and feedback on text, web content, images, and diverse information types for prominent search engines.
- Utilized an online tool for assessing and rating search results based on relevance, contributing to the enhancement of user experiences.
- Worked independently on a self-directed schedule, selecting and completing tasks to meet quality standards and project timelines.
- Contributed to human-learning bridges by employing strong communication skills in evaluating and refining AI algorithms for broader language understanding.
Logistics & Project Manager
NU Group Global
Remote, GA
01.2023 - Current
- Created and maintained communication channels while delivering relevant information to major internal customers and stakeholders.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Monitored design processes from conceptual phase through construction, maintaining up-to-date records for all current and past projects.
- Managed multiple project teams engaged in asset development in cross-functional environment to reach project success.
- Created detailed reports on project status, issues, risks and opportunities.
- Implemented process improvement initiatives aimed at increasing efficiency within the organization.
Director of Project Implementation & Logistics
David August Inc.
11.2021 - 01.2023
- Supported the implementation processes for global clientele with 5 domestic and 4 international locations
- Tracked individual milestones using Ship Well TMS for each facility and provided location-level reporting to clients
- Managed customer expectations from order initiation to successful activation of each location
- Increased staff productivity by creating a consolidated database containing all current and pending projects, thereby improving cross-department communications.
Transportation Manager
Alpert & Alpert Iron & Metal Inc
09.2018 - 09.2021
- Spearheaded the implementation of an all-digital TMS system to replace the former hand-completed system, and created a proposal for a website that included: collecting industry data, conducting primary research and designing a homepage prototype
- Developed forecasting tool measuring and analyzing current sales, increasing efficiency by 90%.
Education
Bachelor of Arts - Business Administration
Santa Monica College
06.2006
Skills
- Test Scenario Development
- Quality Assurance and Control
- Reporting and Analysis
- Corrective Action Recommendations
- Project Management
- Logistics Management
- Productivity Improvement
- Cross-Functional Collaboration
- Project Development and Lifecycle
- Compliance Monitoring
- Staff Training and Mentoring
References
References available upon request.
Timeline
Webpage Rater / A.I. Quality Control
Telus International
04.2023 - Current
Logistics & Project Manager
NU Group Global
01.2023 - Current
Director of Project Implementation & Logistics
David August Inc.
11.2021 - 01.2023
Transportation Manager
Alpert & Alpert Iron & Metal Inc
09.2018 - 09.2021
Bachelor of Arts - Business Administration
Santa Monica College
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