Tommy Miller
Sales/Territory Management
Peoria,AZ
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding my territory. Grew sales territory from $240,000 to $4,400,000 annually. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Inducted into the presidents circle 3 different years.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Sales Representative
Dunn-Edwards
08.2005 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
Assistant Store Manager
Dunn-Edwards
04.2002 - 08.2005
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Associate
Dunn-Edwards
12.1996 - 04.2002
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Crossed trained and learned all positions in the store.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
Education
Bachelor of Science - Criminal Justice
ITT Technical Institute - Indianapolis
Indianapolis, IN03.2013
Skills
- Client Account Management
- Customer Service
- Account Servicing
- Revenue Generation
- Negotiation Tactics
- Territory Growth
- Territory Management
- CRM
Timeline
Sales Representative
Dunn-Edwards
08.2005 - Current
Assistant Store Manager
Dunn-Edwards
04.2002 - 08.2005
Associate
Dunn-Edwards
12.1996 - 04.2002
Bachelor of Science - Criminal Justice
ITT Technical Institute - Indianapolis
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