Tommy Mills II
Porter
Summary
Results-driven professional with extensive experience in support coordination and client management. Known for enhancing client satisfaction through effective resource allocation and problem-solving. Committed to team collaboration and adapting to changing needs, ensuring reliable and flexible support services.
Professional with strong background in coordinating support services, prepared for this role. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Coordinator
Evolve Outreach of Texas
11.2023 - Current
- Deliver individual counseling services using evidence-based therapeutic techniques
- Collaborate with a multidisciplinary care team for holistic service delivery
- Implement crisis intervention strategies for clients in acute psychiatric distress
- Maintain confidential records in accordance with ethical and legal standards
- Provide psychoeducation on mental health conditions, treatment options, and community resources
- Build therapeutic rapport through empathy, validation, and nonjudgmental communication
- Support clients in building healthy coping strategies for anxiety, depression, trauma, and more
Rehabilitation Clinician
A Brighter Day Therapeutic Services
07.2022 - 11.2023
- Provided individual therapy to clients with various mental health needs
- Built strong rapport with clients to support goal achievement
- Documented sessions in compliance with legal, ethical, and agency standards
- Assisted families in understanding and supporting loved ones with mental illness
- Reinforced healthy coping skills and emotional regulation techniques
Rehabilitation Technician
Taylor Recovery Center
03.2023 - 07.2023
- Delivered compassionate care to individuals with mental health challenges
- Assisted with evaluations and monitored patient progress
- Followed treatment plans under clinical supervision
- Supervised patient activities and administered medications
- Participated in crisis de-escalation and ensured a safe environment
- Engaged patients in recreational and therapeutic programming
Registered Behavior Technician (RBT)
Action Behavior Centers
10.2021 - 07.2022
- Delivered one-on-one ABA therapy to clients with ASD
- Collected accurate behavioral data during sessions
- Implemented Behavior Intervention Plans under BCBA supervision
- Participated in functional behavior assessments (FBAs)
- Promoted generalization of learned skills across environments
- Maintained regular communication with caregivers about progress
- Supported clients in developing communication, social, and daily living skills
Student Store Sales Associate
University of Alabama Supply Store
08.2018 - 05.2020
- Assisted customers in person and over the phone with course materials
- Coordinated with other departments to streamline service delivery
- Managed inventory and ensured proper product placement
- Suggested creative merchandising and promotional layouts
Research Assistant – Coping Power Program
University of Alabama
09.2017 - 05.2018
- Handled administrative duties and scored psychological tests
- Interviewed parents, teachers, and children to collect research data
- Entered and managed sensitive data
- Starred in pilot videos used for federal grant proposals
Education
Bachelor of Art - Psychology
University of Alabama
01.2020
Skills
- Therapeutic & Clinical: Case Management, Individual & Family Therapy, Crisis Intervention, Psychoeducation, ABA, Behavioral Therapy
- Interpersonal & Professional: Active Listening, Empathy, Multicultural Awareness, Leadership, Conflict Resolution, Mentoring
- Technical & Administrative: Microsoft Office, Data Collection & Analysis, Clinical Documentation, Curriculum Development, Time Management
- Special Populations: Autism Spectrum Disorder, Developmental Disabilities, Special Education
- Data entry
- Appointment scheduling
- Project management
- Documentation and recordkeeping
Certification
- Qualified Mental Health Professional (QMHP)
- CPR Certified
- Valid Driver’s License
Timeline
Support Coordinator
Evolve Outreach of Texas
11.2023 - Current
Rehabilitation Technician
Taylor Recovery Center
03.2023 - 07.2023
Rehabilitation Clinician
A Brighter Day Therapeutic Services
07.2022 - 11.2023
Registered Behavior Technician (RBT)
Action Behavior Centers
10.2021 - 07.2022
Student Store Sales Associate
University of Alabama Supply Store
08.2018 - 05.2020
Research Assistant – Coping Power Program
University of Alabama
09.2017 - 05.2018
Bachelor of Art - Psychology
University of Alabama
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