Tommy Neal
Chesterfield,SC
Summary
Accomplished Senior Logistics Manager with 26 years of experience and a proven track record in the US Army, enhancing operational efficiency and reducing transportation costs through strategic planning and effective team leadership. Skilled in logistics coordination and fostering a high-performance culture, I excel in driving significant improvements in service delivery and operational management. Demonstrates exceptional mentoring abilities and clear communication, ensuring team alignment with organizational goals. Well qualified and proficient in delivering goods on time through expert management of deadlines by maintaining communications with employees and vendors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
US Army
03.2012 - 07.2014
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Trained, scheduled and evaluated 45 employees.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
- Developed strong relationships with key clients through frequent communication and exceptional service delivery.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
- Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Developed and implemented strategies to improve team productivity and efficiency.
- Trained new team members on proper and safe use of tools and equipment.
- Enforced team adherence to safety regulations and protocols.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Determined staffing needs, developing schedules to staff all shifts.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Logistics Manager
US Army
01.2011 - 02.2012
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Collaborated with manufacturing and supply chain management.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed and maintained knowledgeable and productive team of employees.
- Created and enforced detailed organization processes to increase quality and service standards.
- Organized records of vehicles, schedules and completed orders.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Played an instrumental role in the successful integration of acquired businesses, seamlessly incorporating their logistics operations into existing workflows.
- Implemented advanced forecasting techniques to anticipate demand fluctuations and optimize inventory levels accordingly.
Senior Logistics Manager
US Army
08.2010 - 12.2010
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Led process improvement initiatives, resulting in significant cost savings and increased operational efficiency.
- Fostered a culture of continuous improvement within the logistics team by encouraging open feedback and collaboration on innovative solutions to operational challenges.
- Managed a team of logistics professionals, providing coaching and guidance to foster professional growth and high-performance culture.
- Implemented risk management strategies to mitigate potential supply chain disruptions, maintaining business continuity during unforeseen events.
- Developed long-term relationships with key vendors, facilitating open communication channels for effective collaboration on joint projects.
- Organized employee training programs focused on safety protocols adherence within the workplace environment leading to reduced accidents/incidents rate.
- Coordinated dispatching of 50 drivers to accomplish daily delivery requirements.
Senior Water Treatment Adviser
US Army
08.2007 - 04.2008
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Increased system efficiency by troubleshooting equipment malfunctions and implementing necessary repairs or upgrades.
- Maintained accurate records of all treatment processes, facilitating easy access to information during audits or assessments.
- Performed water quality analysis, testing and verification.
- Participated in professional development opportunities such as conferences and workshops to stay current with industry trends and advancements.
- Managed inventory levels of chemicals and other essential materials, preventing shortages that could compromise operations or lead to costly downtime.
- Ensured compliance with environmental regulations through diligent monitoring of water treatment systems.
- Conducted routine inspections of facilities and equipment to identify potential hazards or areas requiring improvement.
- Optimized chemical usage in treatment processes to minimize waste, conserve resources, and maintain high-quality output.
- Recorded test data and prepared reports, summaries or charts to interpret test results.
- Improved water quality by implementing advanced treatment techniques and optimizing filtration processes.
- Assisted in water reconnaissance and site preparation.
- Maintained water treatment equipment.
- Trained new employees on proper operation procedures and safety guidelines, fostering a knowledgeable workforce committed to excellence.
- Adhered to EPA and OSHA regulations.
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Developed and implemented water treatment plant SOPs to streamline training and operations.
- Conducted regular inspections of tanks, valves and other equipment to verify compliance with safety and cleanliness standards.
- Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
- Oversaw reverse osmosis systems used to treat drinking water.
Education
Bachelor of Science - Multi-/Interdisciplinary Studies
Grantham University
Lenexa, KS04.2012
Skills
- Material Handling
- Logistics Coordination
- Transportation Management
- Training employees
- Route Planning
- Quality Assurance
- Quality Control Analysis
- Service Delivery Management
- Traffic Management
- Transportation management systems
- Route Optimization
- Warehouse Safety
- Mentoring and training
- Operational management
- Shipping and receiving operations
- Supplies inventory
- Transportation Coordination
- Clear Communication
- Daily Receipts Documentation
- Positive Attitude
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% property accountability and vehicle safety and operational management.
- Collaborated with team of 30 in the development of an new initiative in reporting standards.
Certification
Certified Plant Maintenance Manager, 2013
Senior Petroleum and Water Academy, 2007
Bus Driver (44pass/15T GVWR-w- Air Brakes) Course, 2013
Movement Course, 1999
Movement Deployment Planning Course, 1997
Driver Examiner Course, 1994
Petroleum Vehicle Operator's Course, 1998
Additional Information
Administration: Supervised the day-to-day administration and accountability of hundreds of personnel, their assigned equipment, the organization's equipment and maintenance records.
Training: Developed and delivered comprehensive operation/training briefings to large, diverse groups including VIPs. Instructed courses in developing leaders, peers, and subordinates in avast number of areas that professionally and mentally developed them for their career.
Technical: Proficient with Microsoft Office, PowerPoint, Excel, and Microsoft MS Access programs to develop spreadsheets, reports, briefings, and presentations.
Timeline
Logistics Supervisor
US Army
03.2012 - 07.2014
Logistics Manager
US Army
01.2011 - 02.2012
Senior Logistics Manager
US Army
08.2010 - 12.2010
Senior Water Treatment Adviser
US Army
08.2007 - 04.2008
Bachelor of Science - Multi-/Interdisciplinary Studies
Grantham University
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