Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Tommy Nelson Jr.

Hickory Hills,IL

Summary

Customer-oriented, strategic-thinking Area Fitness Sales Manager, bringing 10+ years of leadership experience and 20+ years in customer service. Successful in cultivating partnerships, retaining top accounts, growing profit channels, and leading teams to achieve organization success.

Overview

20
20
years of professional experience

Work History

Area Fitness & Sales Manager

Charter Fitness
Chicago, IL
07.2015 - Current
  • Managed daily operations of sales department, including supervision of staff members.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Coached, developed and motivated team to achieve revenue goals.

Shipping & Receiving Warehouse Supervisor

M Block & Sons
Chicago, IL
05.2012 - 06.2015
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.

Sales Manager

LA Fitness
Chicago, IL
04.2011 - 04.2012
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Coached, developed and motivated team to achieve revenue goals.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Established relationships with key clients, while maintaining existing customer base.
  • Collaborated with marketing team to create promotional materials for target customers.

Lead Packer

Graham Packing
Chicago , IL
06.2004 - 06.2011
  • Conducted quality control checks on finished products prior to shipment.
  • Maintained accurate records of all incoming and outgoing shipments.
  • Assembled and packed goods in accordance with company standards.
  • Ensured compliance with safety regulations related to packing operations.
  • Loaded and unloaded items from machines, carts and dollies.

Education

GED -

Fenger High School
Chicago
09-2001

Skills

  • Key Account Development
  • Territory Sales Management
  • New Business Development
  • Client Relationship Management
  • KPI Analysis
  • KPI Tracking
  • Talent Acquisition
  • Employee Life Cycle- Recruiting, Onboarding, Development, Termination
  • Staff Management
  • Excellent Communication Skills
  • Exceptional Multi-Tasker
  • Training & Development
  • Marketing & Advertisement
  • Analytical Problem Solver

Accomplishments

  • Area Sales Manager of the Year Award 2020
  • Area Sales Manager of the Year Award 2021
  • Emerging Leadership Award 2021

References

References available upon request.

Timeline

Area Fitness & Sales Manager

Charter Fitness
07.2015 - Current

Shipping & Receiving Warehouse Supervisor

M Block & Sons
05.2012 - 06.2015

Sales Manager

LA Fitness
04.2011 - 04.2012

Lead Packer

Graham Packing
06.2004 - 06.2011

GED -

Fenger High School

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Tommy Nelson Jr.