Summary
Overview
Work History
Education
Skills
Timeline
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Tommy Nguyen

South San Francisco,CA

Summary

Experienced Autonomous Vehicle Test Specialist enthusiastic about improving data quality and user satisfaction. Collaborative team player versed in facilitating communication between stakeholders and managing documentation and reporting requirements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

AV Test Specialist

GM Cruise
05.2022 - 12.2023
  • Assessed accuracy of data and documents by utilizing standardized measurements and tests.
  • Established testing procedures to codify consistent, high-quality approach.
  • Supported cross-functional teams in identifying risks, mitigating issues, and ensuring overall product quality.
  • Collaborated with developers to identify root causes of defects and ensure timely resolution.
  • Devised and implemented updates and resolutions for handling risks, maintaining compliance and for improvements
  • Proficient in diagnosing and troubleshooting autonomous vehicles

Team Lead

Spin Scooter
02.2020 - 04.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
  • Explored new tools and technologies that enhanced capabilities of team members while enabling seamless collaboration across departments.

Logistics Coordinator

STRATIM
11.2018 - 01.2020
  • Generated documentation and information required for customer shipments.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Managed cross-functional teams for efficient project execution and timely completion.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Implemented systems and procedures for accurate data collection and reporting.
  • Aided development of software by providing real-time feedback to product and engineering teams.

Education

Associate of Arts -

City College of San Francisco
San Francisco
05.2015

Skills

  • Certified Autonomous Vehicle Operator
  • Data Collection
  • Information Analysis
  • Exceptional troubleshooter
  • Data Recording
  • Engineering Support
  • Project Planning
  • Microsoft Office 365 Applications
  • Windows OS/MAC OS/Linux Knowledge
  • Excellent Communication
  • Written Communication
  • Flexible and Adaptable
  • Fluent in English & Vietnamese

Timeline

AV Test Specialist

GM Cruise
05.2022 - 12.2023

Team Lead

Spin Scooter
02.2020 - 04.2022

Logistics Coordinator

STRATIM
11.2018 - 01.2020

Associate of Arts -

City College of San Francisco

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Tommy Nguyen