Tommy O'Berc
Gainesville,FL
Summary
Driven and dynamic, I leveraged exceptional customer service and fast learning abilities at The Loop Pizza And Grill, enhancing customer satisfaction and productivity. At Ascension St. Vincent Hospital, I pioneered a program, showcasing my strong work ethic and sales expertise. Achieved high customer satisfaction at Walgreens, demonstrating unparalleled memory retention and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Salad Maker/Busser
The Loop Pizza And Grill
02.2023 - 06.2024
- .Cultivated warm relationships with regular customers
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Completed multiple complicated mobile and dine-in orders simultaneously efficiently, even during rushes.
Internship
Ascension St Vincent Hospital
06.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience dealing with the patient experience. Performed multiple checkups on patients with their consent
- Helped clean and prep operating rooms before surgery
- Spearheaded this program for my school and sold it Beachside Highschool's board of directors
Customer Service Associate
Walgreens
03.2021 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Worked multiple departments at the same time including the Register, Photo department and Stocked Shelves for long shifts
Education
High School Diploma -
Beachside High School
Saint Johns, Fl05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- High-volume dining
- Fast Learner
- Sales expertise
Certification
Certified in Word, Adobe Photoshop and Adobe Premeire Pro
Timeline
Internship
Ascension St Vincent Hospital
06.2023 - 08.2023
Server/Salad Maker/Busser
The Loop Pizza And Grill
02.2023 - 06.2024
Customer Service Associate
Walgreens
03.2021 - 08.2022
High School Diploma -
Beachside High School
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