Summary
Overview
Work History
Education
Skills
Timeline
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Tommy Peak

Chattanooga,TN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations, strong work ethic, and effective communication skills. Eager to contribute to a dynamic team; and enhance & support organizational brand & goals.

Overview

16
16
years of professional experience

Work History

Maintenance Technician

Sam's Club
Chattanooga, Tennessee
06.2018 - Current
  • Assisted in the installation of new machinery and equipment.
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Clean spills or other hazardous materials according to safety protocols; respond to emergency cleaning situations.
  • Followed established safety procedures when operating heavy machinery.
  • Assist with the set-up of meeting rooms including moving tables, chairs and setting up audio, visual equipment.
  • Provide assistance to other staff members as requested by supervisor.
  • Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.

Sales Lead Generator

Southeast Air Systems
Chattanooga, Tennessee
06.2008 - 04.2018
  • Assessed customer needs, identified appropriate solutions, and provided product demonstrations.
  • Identified areas of improvement in current processes related to lead generation activities.
  • Handled customer inquiries regarding product features and pricing.
  • Participated in team meetings to discuss progress towards achieving organizational goals.
  • Maintained a database of potential leads from various sources such as web searches, referrals, networking events.
  • Utilized CRM software for tracking lead status, customer information.
  • Ensured timely delivery of quality services by following up with customers regularly.
  • Organized trade shows and other promotional events to increase brand awareness.
  • Developed and implemented sales strategies to increase customer base.
  • Applied lead generating methods in high number of cold calls per day.

Assistant Manager

Town & Country Hotel
Chattanooga, Tennessee
06.2009 - 10.2014
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Produced thorough, accurate and timely reports of project activities.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Education

High School Diploma -

Brainerd High School
Chattanooga, TN
06-1977

Skills

  • Building Maintenance
  • Documentation
  • Equipment Installation
  • Service-Oriented mindset
  • Cold calling expertise
  • Prospecting techniques
  • Customer Needs Assessment
  • Lead Generation
  • Sales goal achievement
  • Operations Management
  • Recruiting and interviewing
  • Business Administration
  • Sales Strategies

Timeline

Maintenance Technician

Sam's Club
06.2018 - Current

Assistant Manager

Town & Country Hotel
06.2009 - 10.2014

Sales Lead Generator

Southeast Air Systems
06.2008 - 04.2018

High School Diploma -

Brainerd High School

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Tommy Peak