Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tommy Ralston

Tyler,TX

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Target
03.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collected carts left in parking areas and returned to retail stores.
  • Removed broken and unserviceable carts from inventory for repair.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Lowes
06.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Associate of Arts - General Studies

Tyler Junior College
Tyler, TX
05.2024

High School Diploma -

Whitesboro High School
Whitesboro, TX
05.2021

Skills

  • Seeking constant growth and knowledge
  • Committed to ongoing self-improvement
  • Embraces challenges for skill development
  • Proficient in Microsoft Office Suite
  • Versatile with Windows and macOS
  • Effective internet research skills
  • Troubleshooting and problem-solving proficiency
  • Strong time management and organization
  • Clear communication, written and verbal
  • Collaborative and proactive team member
  • Self-motivated, independent, and initiative-driven
  • Complex Problem-Solving

Certification

  • Introduction to Networks and Cisco Devices, COURSERA 08/2023
  • Product Development using AutoCAD, COURSERA 08/2023
  • CompTIA A+, CompTIA Expected Completion 09/2023

Timeline

Team Member

Target
03.2023 - Current

Team Member

Lowes
06.2022 - 03.2023

Associate of Arts - General Studies

Tyler Junior College

High School Diploma -

Whitesboro High School

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Tommy Ralston