Tommy Ralston
Tyler,TX
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Target
Tyler, TX
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collected carts left in parking areas and returned to retail stores.
- Removed broken and unserviceable carts from inventory for repair.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Lowes
Tyler, TX
06.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
Education
Associate of Arts - General Studies
Tyler Junior College
Tyler, TX05.2024
High School Diploma -
Whitesboro High School
Whitesboro, TX05.2021
Skills
- Seeking constant growth and knowledge
- Committed to ongoing self-improvement
- Embraces challenges for skill development
- Proficient in Microsoft Office Suite
- Versatile with Windows and macOS
- Effective internet research skills
- Troubleshooting and problem-solving proficiency
- Strong time management and organization
- Clear communication, written and verbal
- Collaborative and proactive team member
- Self-motivated, independent, and initiative-driven
- Complex Problem-Solving
Certification
- Introduction to Networks and Cisco Devices, COURSERA 08/2023
- Product Development using AutoCAD, COURSERA 08/2023
- CompTIA A+, CompTIA Expected Completion 09/2023
Timeline
Team Member
Target
03.2023 - Current
Team Member
Lowes
06.2022 - 03.2023
Associate of Arts - General Studies
Tyler Junior College
High School Diploma -
Whitesboro High School