TOMMY R. MARTINEZ
Banning
Summary
Operations manager with 23 years of progressive warehouse leadership experience in high-volume distribution environments. Proven success in optimizing workflows, improving productivity, elevating safety standards, implementing strategic initiatives, and developing high-performing teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
Dorel Home Furnishing
01.2018 - 01.2025
- Established production, quality, and customer service standards across all departments.
- Implemented corrective actions and strategic operational plans.
- Supported HR compliance including hiring, evaluations, promotion, and termination.
- Fostered strong relationships with suppliers and vendors to optimize supply chain efficiency and reliability.
- Delivered employee coaching, training, mentoring, and cross-training.
- Managed staffing agencies and served as Lead Coordinator for Birdseye Security.
- Led cross-functional teams in executing strategic initiatives, driving process improvements across departments.
- Analyzed operational data to identify trends, facilitating informed decision-making for resource allocation.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
WAREHOUSE SUPERVISOR
States Logistics
01.2015 - 01.2018
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety standards.
- Managed inventory control processes, optimizing stock levels to reduce excess and minimize shortages.
- Ensured client KPI alignment while driving continuous improvement initiatives.
- Led staff meetings to align goals and maintain workflow stability.
- Trained and mentored staff on best practices in material handling and equipment operation.
- Verified LOT numbers and ensured weight-compliant outbound loading.
- Conducted regular audits of warehouse procedures, identifying areas for operational efficiencies and compliance enhancements.
RECEIVING SUPERVISOR
Dorel Juvenile Group
01.2006 - 01.2015
- Supervised 25 associates across 60 dock doors.
- Oversaw 12–15 inbound containers daily, up to 15,000 cases.
- Maintained a strict 5-day inbound dwell time.
- Managed multiple offsite overflow warehouses.
- Managed inventory accuracy through regular cycle counts and reconciliations.
- Assisted with systems implementation and projects.
- Oversaw receiving operations, ensuring timely and accurate processing of incoming shipments.
- Implemented process improvements, reducing receiving discrepancies and improving throughput.
- Developed training programs to enhance team efficiency and compliance with safety protocols.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
Education
San Bernardino Community College
San Bernardino, CA04-2023
High School Diploma -
AB Miller High School
Fontana, CA06-2002
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
- Qlik / Power BI
- WMS (AS400/JD Edwards)
- Data Processing & Reporting
- Leadership & Team Development
- Process Optimization
- Safety Compliance
- CHEP Portal
- Ceridian Dayforce
- KPI & Performance Tracking
- Strategic planning
Certification
- Certified Adult First Aid/CPR AED, American Safety & Health Institute - 02-20-24 thru 02-20-26
- Avert - Active Violence Emergency Response Training
Timeline
OPERATIONS MANAGER
Dorel Home Furnishing
01.2018 - 01.2025
WAREHOUSE SUPERVISOR
States Logistics
01.2015 - 01.2018
RECEIVING SUPERVISOR
Dorel Juvenile Group
01.2006 - 01.2015
San Bernardino Community College
High School Diploma -
AB Miller High School