Summary
Overview
Work History
Skills
Program and Software Experience
Education & Certifications
Timeline
Generic

Tommy Rossi, SHRM-CP

Portsmouth,NH

Summary

Dynamic Human Resources Generalist with experience managing broad range of human resource functions while serving as on-site or remote specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

13
13
years of professional experience

Work History

Human Resources Generalist

Bodega, LCC
03.2023 - Current
  • Managed end-to-end recruitment process including sourcing top talent, conducting interviews, and overseeing successful onboarding of selected candidates. Partnered with departmental managers to identify specific skills and competencies needed for vacant roles.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Led RIF planning and execution for Warehouse and Corporate Staff.
  • Developed and delivered targeted leadership development initiatives for Senior Leadership team.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Identified key trends in compensation and benefits to improve retention and recruitment of top talent.
  • Maintained precise records of all electronic time cards and pay data, ensuring seamless bi-weekly payroll processing.
  • Maintained compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.

PeopleOps Generalist

Aptima, Inc
12.2021 - 03.2023
  • Conducted onboarding and offboarding programs.
  • Implemented a multiphase process improvement plan for onboarding and offboarding.
  • Perform routine tasks required to administer and execute human resource programs including but not limited to benefits, tuition reimbursement and leave; disciplinary matters; disputes and investigations; productivity, recognition, and morale; occupational health and safety; and training and development
  • Handle all employment-related inquiries from applicants, employees, and supervisors
  • Maintain employee files and records in electronic and paper form
  • Hold monthly coaching sessions/check ins with all mid level management
  • Point of contact for our PEO and main contact for entering, auditing and maintaining employee information in our PEO employee portal
  • Act as the Company People and Culture ambassador - promoting a sense of connection, accessibility and transparency
  • Work cross functionally with finance, operations and technical teams to ensure positive employee experiences.

Human Resources Coordinator

Samsung NeuroLogica
09.2021 - 12.2021
  • Input personnel data into HRIS system with accuracy
  • Maintain digital and hard copy employee files
  • Assist with Onboarding new hires as requested
  • This includes entering information into appropriate systems, guiding managers to develop training schedules, and facilitating the process overall
  • Assist with off-boarding employees as requested
  • This includes removing their access to systems, informing relevant parties, scheduling exit interviews, recovering company properties, etc
  • Administer the 30 & 90 day review process for employees and managers
  • Post job openings as directed via ATS and using external sites
  • Assist with maintenance of Applicant Tracking System
  • Address general HR inquiries from internal and external sources
  • Created and implemented an updated onboarding process for temp and perm employees.

Operations Manager - Restaurant Experience

Snackpass
12.2019 - 02.2021
  • Onboarded, trained and developed ground support specialists in 10 markets
  • Supported teams cross-functionally from training prospective, logistics and design
  • Developed & maintained a new revenue vertical (QR code ordering)
  • Operations management for all Snackpass partner restaurants (500+) in the US
  • Created and implemented operations department and deployment procedures
  • Developed and updated signage catalog used in all Snackpass restaurants
  • Created restaurant experience KPI's to increase partner and customer experience
  • Worked closely with restaurant partners to grow business through customer experience KPIs.

Assistant Manager - Order Management Operations

Wayfair
01.2017 - 11.2019
  • Project management for new and updated products/initiatives
  • Planning and execution of updated SOP's
  • Onboarded, trained and developed employees
  • Created and facilitated training on self-awareness for multiple offices
  • Process payroll and other HR functions
  • Analyze needs of the rapidly growing Account Ops department.

Store Manager

Levi Strauss & Co
11.2011 - 08.2016
  • Oversaw store operations (allocation, product assortment, payroll management, staff scheduling, and maintained inventory levels)
  • Established product knowledge training programs & implemented training throughout the Los Angeles district
  • Achieved results through actively monitoring Key Performance Indicators (KPIs), while holding the highest conversion increase and highest raw average dollar sale companywide for fiscal year 2015
  • Instituted a clientele program that engaged clients through social media to increase sales.

Skills

  • Employee Onboarding & Offboarding
  • Benefits Administration (FMLA, PFML)
  • HR Policies Creation & Implementation
  • HRIS Systems
  • Employee Relations
  • Performance Management
  • Staff training/development (Leadership Coaching)
  • In-depth knowledge of HR Compliance

Program and Software Experience

  • ADP, Paychex Flex, Workday, Gusto, Kronos, Greenhouse
  • Tableau, SQL,
  • Google Suite, Microsoft Suite, Adobe Illustrator, Adobe InDesign, Figma, Airtable, Asana

Education & Certifications

  • Society for Human Resources Management (SHRM), SHRM-CP Certification, 07/31/27
  • University of Southern Maine, B.S. in Business Analytics (Working towards a Bachelor's Degree - Currently Paused)

Timeline

Human Resources Generalist

Bodega, LCC
03.2023 - Current

PeopleOps Generalist

Aptima, Inc
12.2021 - 03.2023

Human Resources Coordinator

Samsung NeuroLogica
09.2021 - 12.2021

Operations Manager - Restaurant Experience

Snackpass
12.2019 - 02.2021

Assistant Manager - Order Management Operations

Wayfair
01.2017 - 11.2019

Store Manager

Levi Strauss & Co
11.2011 - 08.2016

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Tommy Rossi, SHRM-CP