Tommy Taylor
Miami Beach,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Highly skilled in planning and organization.
Overview
6
6
years of professional experience
Work History
Appointment Scheduling Specialist
University Of Miami Health System
Miami, FL
07.2018 - Current
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
Teacher
Newton County Schools
Covington, GA
08.2006 - 05.2008
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
Education
Ph.D. - Education Leadership
Union Institute
Cincinnati, OH05.2000
Ed.S - Business Management
Nova Southeastern University
Davie, FL12.1999
Master of Science - Special Education
Nova Southeastern University
Davie, FL07.1998
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA05.1988
Skills
- Office Supplies and Inventory
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Appointment Booking
- Strong Organizational Skills
Timeline
Appointment Scheduling Specialist
University Of Miami Health System
07.2018 - Current
Teacher
Newton County Schools
08.2006 - 05.2008
Ph.D. - Education Leadership
Union Institute
Ed.S - Business Management
Nova Southeastern University
Master of Science - Special Education
Nova Southeastern University
Bachelor of Science - Criminal Justice
Grambling State University
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