Tommy Walker
Leesburg,GA
Summary
Skilled Farm Laborer with an open schedule and good physical fitness level to take on any task. Successful at working a wide range of jobs in any weather to support all farm needs. Looking for a new long-term position. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with 2 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
16
16
years of professional experience
Work History
Farm Laborer
J&M Farms
Leesburg, GA
05.2008 - Current
- Demonstrated a strong work ethic and commitment to excellence, continuously striving to exceed performance expectations while maintaining a focus on safety and compliance with all relevant regulations.
- Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Improved farm efficiency through proper maintenance of farm equipment and machinery.
- Contributed to overall farm cleanliness by regularly removing debris from fields following harvests.
- Weeded gardens with garden forks, hoes and trowels, regularly using mulch mixed in with pre-emergent to prevent weeds from germinating.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Used grease guns and oil cans to lubricate and adjust farm equipment.
SALES CONSULTANT
ASHLEY FURNITURE HOMESTORE
02.2018 - 08.2018
- Identified clients' needs and developed appropriate responses including information on suitable products and services
- Demonstrated products to show potential clients benefits and advantages to encourage purchases
- Identified and analyzed related products sold by key competitors
- Resolved customer conflicts concerning damages, repairs, and returns.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
CUSTOMER SERVICE ASSOCIATE
PUBLIX SUPER MARKETS
03.2014 - 02.2016
- Promoted to cashier from bagging consultant
- Performed front-end operations, including greeting, helping customers, and cleaning work area
- Utilized exceptional communication to connect with customers, assess needs, and present solutions
- Created an inviting environment for customers by maintaining store organization and cleanliness
- Delivered exceptional customer service through acknowledgement, communication, and commitment to quality
- Managed a high volume of customer service operations, supporting issues related to returns, product information, and product location.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Physical therapy and computer science -
ALBANY STATE UNIVERSITY
08.2016
Physical therapy and computer science -
ATLANTA METROPOLITAN STATE COLLEGE
08.2016
High School Diploma -
LEE COUNTY HIGH SCHOOL
05.2012
Skills
- Payment processing
- Product and service knowledge
- Customer Service
- Sales
- Microsoft Office
- Willing to Learn
- Equipment Repair
- Machinery Maintenance
- Problem-Solving
- Attention to Detail
- Critical Thinking
Additional Information
I'm willing to start IMMEDIATELY!
Timeline
SALES CONSULTANT
ASHLEY FURNITURE HOMESTORE
02.2018 - 08.2018
CUSTOMER SERVICE ASSOCIATE
PUBLIX SUPER MARKETS
03.2014 - 02.2016
Farm Laborer
J&M Farms
05.2008 - Current
Physical therapy and computer science -
ALBANY STATE UNIVERSITY
Physical therapy and computer science -
ATLANTA METROPOLITAN STATE COLLEGE
High School Diploma -
LEE COUNTY HIGH SCHOOL
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