Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Tommy Westbrook

Houston,TX

Summary

Highly-cultivated charismatic employee with acquired desire to take on new challenges. Strong worth ethic, adaptable, Authentic and exceptional interpersonal skills. Innovative at working effectively unsupervised and spearheaded and surpassed mastering new skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Inspector

BacklotCars
Houston, TX
01.2023 - 12.2023
  • Checked all regulated systems including brakes lights emissions tires glass and body
  • Issued reports of findings and printed them
  • Consulted with customers regarding repairs and code compliance
  • Issued inspection stickers for passed vehicles or refusals for ones requiring repair
  • Inspect automotive vehicles to ensure compliance to emission standards and governmental regulations
  • Inspect accessories, air lines and electrical circuits
  • Check for damage, broken headlights, leaks and faulty blinkers
  • Test vehicle for wear-and-tear damage.

Shipping Coordinator

Vroom
Houston, TX
11.2020 - 01.2023
  • A shipping coordinator is responsible for export logistics, the execution of shipping services and compliance documentation activities required for in/outbound shipping activities.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Loaded and unloaded vehicles from the trailer safely using appropriate equipment such as car dollies, ramps and straps.
  • Inspected trailers prior to loading for cleanliness, tire pressure, brakes and lights according to company standards.
  • Kept customers satisfied and loyal by completing timely and accurate deliveries.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Maintained accurate records of all shipments including date, time, location and condition of vehicles.
  • Managed inventory control system accurately tracking number of vehicles loaded and delivered per day.

Operations Supervisor

Metro Auto Auction
Lewisville, TX
05.2017 - 08.2020
  • A team leader is a person who provides guidance, instruction, direction and leadership to a group of individuals (the team) for the purpose of achieving a key result or group of aligned results
  • The team leader monitors the quantitative and qualitative achievements of the team and reports results to a manager
  • Lot attendants work for motor vehicle dealerships where they receive, move, arrange and maintain the appearance of vehicles, and ensure the orderliness of the vehicle lot
  • A lot attendant parks vehicles in assigned areas, checks them for damage, and lists and stores keys.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Checked all documents related to sales transactions against company policies before handing over keys or titles.
  • Operated forklifts to move cars within the auction facility or onto transport trucks when necessary.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Ensured that all safety protocols were followed when operating vehicles onsite.
  • Moved cars from the receiving area to the auction block, as well as between blocks during auctions.
  • Conducted post-sale inspections of purchased vehicles using checklists provided by management.

Account Manager/Owner

Bldg Works
Nassau Bay, TX
07.2014 - 03.2017
  • You will provide custodial services to various commercial properties, including but not limited to sweeping, vacuuming, and mopping floors; dusting shelves and electrical fixtures as needed; and emptying trash bins
  • You or someone you manage will be responsible for the daily schedule which should account for travel time to and from each customer site, coordinating with customers to set appointments and handling any changes or cancellations.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Kept business entrances clean, tidy and professional in appearance.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Steam-cleaned or shampooed carpets.
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
  • Resolved customer complaints related to cleanliness or maintenance issues promptly.
  • Implemented quality control measures for ensuring high standards of cleanliness were met at all times.

Technical Services Assistant

Houston Pipe Benders
Houston, TX
03.2013 - 05.2014
  • CAD drafters collect all drawings, data, and notes involved in a project, draft building plans, layout interiors, and even designate landscaping
  • Their responsibility is to flesh out a final version of the construction project - specifying dimensions, codes, production methods, and materials.
  • Exported data into other formats such as DXF, DWG, IGES, when required.
  • Implemented revisions as required by engineering, customer or suppliers.
  • Resolved any issues related to inaccurate dimensions or tolerances on drawings.
  • Provided insights to assist with value engineering and architectural review processes.
  • Produced drawings using CAD software, drafting machines or hand tools.
  • Maintained an organized filing system containing all relevant CAD documents.
  • Worked closely with engineering teams during the prototyping stage of new products.
  • Reviewed drawings, specifications, and engineering data to verify conformance to design concepts.
  • Investigated discrepancies between actual parts produced versus what was shown on the drawing.
  • Finished and duplicated drawings and documentation packages using blueprinting, photography and other duplicating methods.

Department Head

Navy Region Japan
Yokosuka, Japan
03.2011 - 03.2013
  • Directs, plans, and coordinates operational activities for their organization or company and are normally responsible for devising policies and strategies to meet company goals
  • Executives often travel to attend meetings and conferences and visit regional, local, national, or international offices.
  • Implemented quality control measures throughout all stages of product development.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Collaborated with senior management on long-term strategic planning initiatives.
  • Created and managed budgets for travel, training and team building activities.
  • Oversaw day-to-day operations, including budgeting, personnel management and resource allocation.
  • Enforced departmental policies, procedures and state and federal laws.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Managed daily work assignments of subordinate staff members while ensuring timely completion.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.

Executive Assistant

US Navy
Norfolk, VA
09.2002 - 05.2010
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Delivered optimal administrative, customer service and case management support.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Took detailed notes in meetings and disseminated information afterward.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Education

Associate of Applied Science - Automotive Technology

Universal Technical Institute of Texas Inc
Houston, TX
07.2022

Bachelor of Arts - Human Resource Management

University of Maryland University College
Yokosuka, Japan
12.2014

Skills

  • Purchasing (2 years)
  • Account Management (4 years)
  • Logistics
  • Project Management (1 year)
  • Military Experience (9 years)
  • Administrative Experience
  • Human Resources (2 years)
  • Inventory Control
  • Office Management
  • Shipping & Receiving
  • Forklift
  • Quality Assurance
  • DoD Experience
  • Automotive repair
  • Maintenance
  • Microsoft Office
  • Automotive Diagnostics
  • Leadership
  • Business development
  • Strategic planning
  • Project Management
  • Quality Control
  • Report Writing
  • Business Management
  • Training and Mentoring

Certification

  • Forklift Certified
  • Top Secret Clearance
  • Driver's License

Awards

Volunteer Service Medal

Kingsbay Coach of the Year 2009

Woodstock Coach of the Year 2010 & 2011

Timeline

Inspector

BacklotCars
01.2023 - 12.2023

Shipping Coordinator

Vroom
11.2020 - 01.2023

Operations Supervisor

Metro Auto Auction
05.2017 - 08.2020

Account Manager/Owner

Bldg Works
07.2014 - 03.2017

Technical Services Assistant

Houston Pipe Benders
03.2013 - 05.2014

Department Head

Navy Region Japan
03.2011 - 03.2013

Executive Assistant

US Navy
09.2002 - 05.2010

Associate of Applied Science - Automotive Technology

Universal Technical Institute of Texas Inc

Bachelor of Arts - Human Resource Management

University of Maryland University College

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Tommy Westbrook