Tommy Woollen
Winston-Salem,NC
Summary
Performance-driven Vice President with 15 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Harrisons
Winston Salem, United States
03.2015 - Current
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Attended trade shows and client meetings, promoting the company brand and building rapport with prospects and partners.
- Interviewed, supervised, and motivated 50 staff members to achieve optimal productivity.
- Spearheaded 200 third-party contract negotiations to obtain favorable pricing and scheduling parameters.
- Aligned organizational objectives with company mission, increasing revenue, profit, and business growth by collaboratively developing integrated strategies.
- Increased business profits 50% by streamlining processes and trimming unnecessary steps, processes, and/or positions
Operations NCOIC
US Army Reserve
Fort Bragg, NC
05.2015 - Current
- Oversaw teams planning, implementing, and realigning field and base operational strategies.
- Handled administrative requirements, maintained records, and submitted operational reports.
- Provide guidance and training to command staff
- Lead unit in all tactical field operations
- Supervise and counsel 12 Soldiers
- Provide direct training to all Soldiers as it relates to tactics and operational focus
Regional Sales Manager
US PATRIOT
COLUMBIA, SC
03.2011 - 03.2015
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Finalized sales contracts with high-value customers.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Executed successful promotional events and trade shows.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Operations NCOIC
US Army
COLUMBIA, SC
05.2003 - 03.2011
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Developed, Refined, and Issued command operations orders
- Oversaw unit training events to ensure commanders intent was being met
- Successfully processed deployments of thousands of troops
- Provided leadership and counseling as needed for over 100 Soldiers
- Served as units safety officer for 4 years
- Served as units liaison to Navy Command for 4 years
- Served as Drill Sergeant for 3 years
Skills
- Conflict Resolution
- Customer Service
- Self-Motivated
- Flexible & Adaptable
- Collaboration
- Self-motivated professional
- Microsoft Office
- Excellent work ethic
Certification
- Resiliency Trainer
- Master Fitness Trainer
- Interpersonal Skills Trainer
- Battle Staff
Timeline
Operations NCOIC
US Army Reserve
05.2015 - Current
Vice President of Operations
Harrisons
03.2015 - Current
Regional Sales Manager
US PATRIOT
03.2011 - 03.2015
Operations NCOIC
US Army
05.2003 - 03.2011
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