Tommy Young
Competition A/C & Heat, LLC
Schertz,Tx
16
years of professional experience
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Work History
Lead Technician
14 Years 9 Months- Supervised HVAC installation, repair, and maintenance workflows to ensure timely service completion.
- Diagnosed complex heating and cooling issues using gauges, meters, and system diagnostics.
- Trained technicians on service procedures, safety practices, and equipment handling.
- Communicated repair needs and service recommendations clearly with customers and team members.
- Managed troubleshooting on compressors, thermostats, airflow systems, and refrigerant-related issues.
- Inspected completed work for code compliance, quality standards, and proper operation.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
Fiberglass Laminator
1 Year- Buffed slide pieces, advanced to lamination production, cut templates, and collaborated with team to produce slide pieces for world’s tallest waterslide.
- Inspected glass surfaces for defects, ensuring laminate quality and safe installation standards.
- Measured and cut glass materials to precise specifications for consistent fabrication results.
- Applied laminate layers using proper tools, equipment, and adherence to safety procedures.
Education
Diploma
Skills
Registered TDLR HVAC Technician
EPA I & II certified Section 608
Installation and repair
Troubleshooting
Preventive Maintenance
Airflow calculations & air quality management
Low voltage diagnostic
Codes compliance
Schematics interpretation
Customer service specialist & scheduling
Team leadership
Time management
Detail orientation
Personal Information
Title: HVAC Specialist
Timeline
Lead Technician
Competition A/C & Heat, LLC
01.2012 - CurrentRead More
Fiberglass Laminator
Schlitterbahn New Braunfels
01.2011 - 01.2012Read More
San Marcos High School
Diploma
Read More