Tommy Zavala
El Paso ,TX
Summary
Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products.
Overview
19
19
years of professional experience
Work History
Universal Banker
Sunflower Bank
El Paso, TX
02.2024 - 10.2024
- Provided customer service to clients by answering questions, resolving complaints and processing transactions.
- Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
Member Service Representative
Raiz Federal Credit Union
El Paso, TX
02.2018 - 02.2022
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Handled customer complaints in an efficient and courteous manner.
Teller
Chase Bank
El Paso, TX
03.2006 - 01.2018
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Answered customer inquiries regarding bank products and services.
Education
High School Diploma -
Cathedral High School
El Paso, TXSkills
- Customer needs assessment
- Document preparation
- Deposit processing
- Transaction processing
- Financial product sales
- Branch operations
Languages
English
Full Professional
Spanish
Professional
Timeline
Universal Banker
Sunflower Bank
02.2024 - 10.2024
Member Service Representative
Raiz Federal Credit Union
02.2018 - 02.2022
Teller
Chase Bank
03.2006 - 01.2018
High School Diploma -
Cathedral High School
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