Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tommy Zavala

El Paso ,TX

Summary

Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products.

Overview

19
19
years of professional experience

Work History

Universal Banker

Sunflower Bank
El Paso, TX
02.2024 - 10.2024
  • Provided customer service to clients by answering questions, resolving complaints and processing transactions.
  • Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
  • Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.

Member Service Representative

Raiz Federal Credit Union
El Paso, TX
02.2018 - 02.2022
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Assisted with the opening of new accounts and processed account maintenance requests.
  • Handled customer complaints in an efficient and courteous manner.

Teller

Chase Bank
El Paso, TX
03.2006 - 01.2018
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Balanced cash drawers on a daily basis.
  • Answered customer inquiries regarding bank products and services.

Education

High School Diploma -

Cathedral High School
El Paso, TX

Skills

  • Customer needs assessment
  • Document preparation
  • Deposit processing
  • Transaction processing
  • Financial product sales
  • Branch operations

Languages

English
Full Professional
Spanish
Professional

Timeline

Universal Banker

Sunflower Bank
02.2024 - 10.2024

Member Service Representative

Raiz Federal Credit Union
02.2018 - 02.2022

Teller

Chase Bank
03.2006 - 01.2018

High School Diploma -

Cathedral High School

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Tommy Zavala