Tommy L. French
Seattle
Summary
I'm a focused Security Officer bringing ten plus years of experience to the security landscape. I'm seeking full-time employment with a city or county agency, a unified school district, or a well-established private company where I can use my expertise and experiences to enhance their culture and bottom line. I'm reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training and developing security team members.
SUMMARY OF QUALIFICATIONS Team oriented, Strong Leadership Qualities, Exceptional Customer Service Skills, Proficient Computer & Office abilities, Microsoft Office Suite. Trained in Social Service Competencies, Case Management, Strong Multicultural Perspective, Extensive experience working with diverse client base. Dependable, Teachable and fast learner Excellent written and oral communication skills, Judgement and Critical Thinking. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in Taser X2 Energy weapon, defensive tactics and conflict de-escalation techniques.
Overview
20
20
years of professional experience
Work History
Security Floor Associate
Crossroads Trading Company, Inc
07.2023 - Current
- Provide un-armed security surveillance
- Provide a safe working and shopping environment
- Provide a physical yet friendly presence with a customer service focus
- Anticipate, Respond, and De-escalate store issues
- Assist on the sales floor when needed
- Greeted customers, helped locate merchandise, and suggested suitable options.
Security Officer 1
Seattle Pacific University
04.2022 - 05.2023
- Office of Safety and Security
- Officers initiate emergency actions including evacuations, lock-downs and activation of campus emergency communication
- Officers investigate incidents and write reports for dissemination to appropriate management
- Must be able with reasonable training to operate emergency equipment, follow procedures and exercise good judgment for responding to emergency and other sensitive situations
- Works assigned shifts for a 24/7/365 campus safety operation unit
- Responds to Campus Emergencies including fires, medical emergencies and criminal events
- Offers and executes customer services including safety escorts, let-ins, lock/unlock buildings and automobile assistance
- Patrols Campus to observe and protect campus community members and property
- Operates patrol vehicles and walks the campus
- Enforces parking regulations
- Performs Campus Safety Inspections
Lumen Field Event Security
First & Goal, Inc. Lumen Field
02.2022 - 09.2022
- Conduct patrol duties of the venue ensuring established security procedures and measures are enforced.
- Enforce physical security and access control procedures for stadium events.
- Follow all policies and procedures as specified for the Security Operations Department.
- Monitored event activities to track schedule and prepare for crowd movements.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Licensed Security Officer
Northwest Security Concepts, LLC
05.2021 - 02.2022
- Secure premises and personnel by patrolling property
- Monitoring surveillance equipment
- Written and verbal communication
- Informing violators of policy and procedures
- Restraining trespassers
- Monitored premises and recorded activity in daily officer reports.
Skilled Pre
United Parcel Service
09.2020 - 05.2021
- Unload packages to conveyor
- Scan (SPA) packages for sorting
- Color Sort packages for the proper conveyor lines
- Load trucks for package delivery
- Work collaboratively with team members
Activity Supervisor/Security Guard
Jurupa Unified School District
08.2016 - 08.2020
- Responsible for the daily supervision of the entire student body providing appropriate security
- Perform routine restroom and perimeter checks
- Escort high profile students and parents
- Work collaboratively with site administration
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Campus Supervisor/Unarmed Security Guard
Riverside Unified School District
01.2016 - 06.2016
- Assist with the daily supervision of students
- Patrol and monitor all common areas
- Enforced institutional rules, regulations and laws regarding student conduct to maintain safe campus.
- Participated in emergency, evacuation and shelter drills to prepare for health or safety emergencies.
- Dispatched radio messages to other officers and agents of campus.
- Responded to emergency calls regarding illnesses, accidents and disturbances.
- Followed established protocol regarding notification of campus personnel and patrons in event of emergencies.
- Managed building access control systems and developed lock and unlock protocols with key control.
- Assisted students, campus staff and visitors with safety escorts, battery jumps and [Type].
- Performed security oversight, traffic control and crowd control at special events and campus activities.
Security Staff- Religious Organization
Friendship Christian Fellowship Church
09.2005 - 2010
- Worked with children's program leaders to meet administrative needs such as communicating with parents and processing security forms for minors.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Coordinated and conducted classes to teach procedures to new staff members.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
- Documented security-related situations and submitted in-depth reports to superiors.
- Guarded restricted areas to prevent unauthorized entry.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
Certified Substance Abuse Counselor
California Department of Corr. Center Point, Inc
02.2007 - 04.2009
- Create Treatment Plans for Clients
- Monitor and Report Client Assessments
- Review cases for the Board of Parole Hearings
- Facilitate therapeutic curriculum and life skills
- Identified treatment goals based on individual diagnosis and history.
- Searched inmates and cells for contraband and illegal items.
- Patrolled institutions indoor and outdoor premises.
- Employed weapons and force to maintain discipline and order among inmates.
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained daily logs of shift activity.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
Education
Certificated - Taxer X2 Energy Weapon
Axon Academy Online
06.2022
Registered Addiction Specialist (RAS) Certification -
Breining Institute
Sacramento, CA06.2008
Certificate Human/Social Services -
Riverside Community College
Moreno Valley, CA06.2004
Skills
- CCTV Monitoring
- Crime Prevention Methods
- Complex Problem-Solving
- Screening Wands
- High Level of Integrity
- Conflict De-Escalation
- Document Management
- First Aid and CPR Certified
- CCTV Surveillance
- Security Screenings
- Conflict Resolution Techniques
- Surveillance
- Arrest Procedures
- Report Writing
- Access Control
- Stationary Surveillance
- Investigation Documentation
- Operations Management
- Shift Work Experience
- Emergency Response
- Weapons Training
- Emergency Management
- Identification Verification
- Interior and Exterior Patrol
- Customer Service
- Work Planning and Prioritization
- Critical Thinking
- Work Integrity
- Help Desk Assistance
- Inventory Management
- Telephone Etiquette
- Attention to Detail
- Web Security
- Security Protocols
- Loss prevention
References
References: Fernell Miller (206) 660-8380, Manuel Cadenas (206) 914-9223, Destiny Poole (253) 778-3281
Education and Training
other
Interests
Volunteer Work:
, January 2012-Current Team Leader/Worship Leader
Relevant Church, Riverside, Ca.
Plan Worship
Develop Leadership Training Tools
Participate in Future Development of the Church
Timeline
Security Floor Associate
Crossroads Trading Company, Inc
07.2023 - Current
Security Officer 1
Seattle Pacific University
04.2022 - 05.2023
Lumen Field Event Security
First & Goal, Inc. Lumen Field
02.2022 - 09.2022
Licensed Security Officer
Northwest Security Concepts, LLC
05.2021 - 02.2022
Skilled Pre
United Parcel Service
09.2020 - 05.2021
Activity Supervisor/Security Guard
Jurupa Unified School District
08.2016 - 08.2020
Campus Supervisor/Unarmed Security Guard
Riverside Unified School District
01.2016 - 06.2016
Certified Substance Abuse Counselor
California Department of Corr. Center Point, Inc
02.2007 - 04.2009
Security Staff- Religious Organization
Friendship Christian Fellowship Church
09.2005 - 2010
Registered Addiction Specialist (RAS) Certification -
Breining Institute
Certificate Human/Social Services -
Riverside Community College
Certificated - Taxer X2 Energy Weapon
Axon Academy Online
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