Tommy Emil D Reyes
Renton,WA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Unit mitigation
DESC
05.2023 - Current
- Participate as a member of the multi-disciplinary unit to Provide on-going services such as peer counseling and support, mentorship, and avocation to adults with persistent mental illnesses.
- Assist with unit inspections, large cleaning projects, and other duties assigned.
- Trained, and supervised a diverse team of staff members and volunteers.
- Developed emergency response protocols in collaboration with local first responders to ensure safety during crises or natural disasters.
- Managed daily operations of the shelter, ensuring a safe and supportive environment for clients.
- Monitored facility cleanliness standards by conducting regular inspections and coordinating maintenance work as needed.
- Collaborated with case managers to develop individualized plans for clients, addressing their unique barriers to housing stability.
- Maintained accurate records of client data for reporting purposes and program evaluation.
Merchandise Service Associate
LOWES
06.2022 - 05.2023
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Collaborated with team members to complete larger repair projects efficiently.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
PUA Coordinator (Pandemic Unemployment Assistance)
Department of Labor
05.2021 - 05.2022
- Maintained up-to-date knowledge of federal and state regulations governing pandemic programs, ensuring compliance at all times.
- Assisted in the timely distribution of financial aid by promptly submitting detailed inspection reports
- Upheld ethical standards of practice by maintaining confidentiality and impartiality throughout assessment processes
- Meticulously reviewed account statements for discrepancies ensuring no errors went unnoticed.
- Managed incoming calls, providing prompt and accurate information to clients
- Maintained accurate record-keeping with proactive attention to client information updates
- Reviewed general ledger transactions to identify errors or irregular entries.
- Assisted in identifying potential fraud risks by conducting thorough risk assessments on client''s financial records.
Program Coordinator
Saipan Skydive LLC
09.2017 - 03.2020
- Inspects and identifies equipment or machines in need of repair, plans repair work using buildings blueprints or equipment manual as needed.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
Banquet Waiter
World Resort Hotel
06.2015 - 08.2017
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Diploma -
Saipan Southern High School (SSHS)
01.2015
Skills
- Integrity and honesty
- Attention to detail
- Critical thinking
- Organizational skills
- Conflict de-escalation
- Active listening
- Teamwork and collaboration
- Problem-solving
Timeline
Unit mitigation
DESC
05.2023 - Current
Merchandise Service Associate
LOWES
06.2022 - 05.2023
PUA Coordinator (Pandemic Unemployment Assistance)
Department of Labor
05.2021 - 05.2022
Program Coordinator
Saipan Skydive LLC
09.2017 - 03.2020
Banquet Waiter
World Resort Hotel
06.2015 - 08.2017
Diploma -
Saipan Southern High School (SSHS)
Similar Profiles
Brittany DorseyBrittany Dorsey
Clinical Support Specialist at DESCClinical Support Specialist at DESC
Rose WongRose Wong
Peer Support Specialist at DESCPeer Support Specialist at DESC
Mabana BambaMabana Bamba
Corporate Relations Manager at DESC (Downtown Emergency Service Center)Corporate Relations Manager at DESC (Downtown Emergency Service Center)
JUSTIN VULFSJUSTIN VULFS
GSOC Operator at Sibylline Ltd @ AmazonGSOC Operator at Sibylline Ltd @ Amazon
Stephanie NkongoloStephanie Nkongolo
Banquet Server at Gaylord RockiesBanquet Server at Gaylord Rockies