TOMMYSHA MONTGOMERY
Palm Beach Gardens
Summary
Motivated banking professional with experience in delivering exceptional customer service, cash handling, proven ability to educate customers on digital banking tools and enhance customer satisfaction. Maintaining accurate transaction records, demonstrating strong numeracy skills and adhering to regulatory requirements. Have contributed positively to team efforts through effective communication and problem solving abilities. Possess strong knowledge of banking principles and procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bank Teller
Wells Fargo
05.2022 - Current
- Complete operational activities while minimizing risks under established policies.
- Execute daily cash handling procedures following security protocols.
- Present customers with digital banking tools and self-service options.
- Built and maintained customer relationship through quality, personalized interactions.
- Identify information and services to meet customer financial needs.
- Provide bank services to enhance customer engagement and satisfaction.
- Support customer engagement by processing their transactions, provide digital solutions, and making appropriate introductions to bankers.
Education
Associate of Applied Science - Radio And Television Production
Suffolk County Community College
Selden, NY05-2014
Skills
- Cash handling
- Professionalism and courtesy
- Risk management
- Digital Banking
- Effective communication
- Transaction processing
- Customer service
Certification
LIFE INSURANCE
Timeline
Bank Teller
Wells Fargo
05.2022 - Current
Associate of Applied Science - Radio And Television Production
Suffolk County Community College
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