TOMY RODRIGUEZ TREJO
Weyers Cave,VA
Summary
Motivated and bilingual college student fluent in Spanish and English with a proven track record of being detail-oriented, quality-focused, and adaptable. Skilled in working independently and leveraging strong interpersonal abilities to collaborate effectively. Knowledgeable in AutoCAD, Revit, and Google Suite (Docs, Slides, Sheets), with experience in training and onboarding processes. A critical thinker and creative problem solver dedicated to achieving results and continuously expanding skills to tackle new challenges.
Overview
2
2
years of professional experience
Work History
Shipping Trainer
FedEx
Fishersville, VA
12.2024 - Current
- Designed and developed training materials for new employees in the organization.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Designed and delivered comprehensive instruction materials for new hires in warehouse operations.
- Prepared packages for shipping and determined most economical shipping methods.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Work Study Intern
Blue Ridge Community College
Weyers Cave, VA
10.2023 - 11.2024
- Provided exceptional customer service to students, staff, and addressed any concerns or inquiries.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Handled customer inquiries in person, via telephone, or email.
- Monitored access to gym facilities, ensuring safety and security protocols were followed.
- Cleaned and sterilized gym equipment multiple times throughout shift
- Participated in staff meetings and training sessions to improve service delivery.
Customer Service Associate
Revision, LLC
New Hope, VA
09.2022 - 10.2023
- Renovated houses, including kitchens, basements, bathrooms, and bedrooms
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Engaged in preparation work to ready worksite for installers.
Education
Associate of Science - Engineering Technology
Blue Ridge Community College
Weyers Cave, VA05-2025
Skills
- Fluent in Spanish and English
- Detail oriented
- Works well independently
- Critical thinker
- Quality-focused
- Training an Onboarding
- Strong interpersonal skills
- Knowledgeable of AutoCAD
- Knowledgeable of Revitt
- Expert on Google Suite (Docs, Slides, Sheets)
- Adaptable learner
- Creative problem solver
Activities
- World Cultures and Languages Club Leadership, 08/01/22, 05/01/23
- FDHS Wrestling Team, 11/01/21, 02/01/22
Timeline
Shipping Trainer
FedEx
12.2024 - Current
Work Study Intern
Blue Ridge Community College
10.2023 - 11.2024
Customer Service Associate
Revision, LLC
09.2022 - 10.2023
Associate of Science - Engineering Technology
Blue Ridge Community College
Similar Profiles
ANGUS PHELMETTAANGUS PHELMETTA
Package Handler at FedExPackage Handler at FedEx
Michelle GloverMichelle Glover
Package Handler Trainer at FedExPackage Handler Trainer at FedEx
Thanaa AbdullahThanaa Abdullah
Package Handler at FedExPackage Handler at FedEx
Brandon WeaverBrandon Weaver
Freight Handler at FedExFreight Handler at FedEx
Jennifer ScollickJennifer Scollick
Day Shift Manager at Armstrong's RestaurantDay Shift Manager at Armstrong's Restaurant