Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ton Oden

Jacksonville, Texas

Summary

Dynamic administrative professional with a proven track record , excelling in customer service and data organization. Skilled in Microsoft Excel and adept at managing complex schedules, I enhance office efficiency and foster strong relationships, ensuring seamless operations and improved client satisfaction.

Organized and reliable administrative professional with strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

BWI Companies
01.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Daily billing of all purchase orders from the New Summerfield location
  • Creating purchase orders from orders that the specialist have put in and sending that to vendors to process and ship.
  • Running sales reports and creating pivot tables to show data requested from reports.

Procedure Scheduler

Christus Health
08.2021 - 11.2024
  • Improved office workflow by collaborating with colleagues on best practices for scheduling processes.
  • Provided consistent support to physicians by managing their schedules, ensuring availability for necessary procedures, and prioritizing urgent cases when needed.
  • Demonstrated flexibility in adapting to changing priorities while maintaining excellent attention to detail in processing complex schedules.
  • Contributed to the development of department goals focused on improving patient experience throughout the entire scheduling process.
  • Fostered strong relationships with referring physicians and their office staff, leading to increased satisfaction and smoother scheduling processes.
  • Managed high call volumes while maintaining exceptional customer service standards for patients and staff members.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.

Administrative Assistant

Brookshire Grocery Company/Corporate Offices
06.2018 - 05.2020
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Worked with SAP system
  • Worked closely with category managers
  • Inputted new product information into the system

Deli/Bakery Manager

Brookshire Grocery Company
03.2012 - 06.2018
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

Education

GED -

TJC
Tyler, TX
05-2010

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Excel
  • Microsoft outlook
  • Clerical support
  • Scheduling
  • Documentation and recordkeeping
  • Database entry
  • Scheduling and calendar management
  • Excel spreadsheets
  • Data organization
  • Invoice processing

Timeline

Administrative Assistant

BWI Companies
01.2025 - Current

Procedure Scheduler

Christus Health
08.2021 - 11.2024

Administrative Assistant

Brookshire Grocery Company/Corporate Offices
06.2018 - 05.2020

Deli/Bakery Manager

Brookshire Grocery Company
03.2012 - 06.2018

GED -

TJC

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