Tonae Little
Houston,TX
Summary
Ambitious Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server
Courtyard By Marriott
Houston, Texas
08.2021 - 03.2022
- Greeted every customer in a professional friendly matter.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
Waitress/Hostess
Atomic Bottle
Houston, Texas
10.2020 - 12.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and provided friendly and attentive service to customers, successfully increasing referrals and walk-in business.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Helped other waitresses whenever I could.
- Properly used updated POS system, and handled cash transactions.
CNA
Care One At Moorestown
Moorestown, NJ
05.2019 - 05.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Made sure that all of my patients were as comfortable and happy as possible.
Stylist Assistant/Stylist
The Hair Spa
Willingboro, NJ
07.2015 - 07.2020
- Assisted hair stylists with colorwork by applying base colors and toners.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Accurately processed payments, entering sales in register for prompt customer service.
- Answered telephone calls to provide information and schedule new appointments.
Education
High School Diploma -
Burlington County Institute of Technology
Westampton06.2018
Skills
- Problem Solving
- Communication/Team Work
- Flexibility
- People skills
- Computer Proficiency
- Leadership Skills
- Networking
- Thrives in fast paced environment
- Organized and efficient server
- Bar Terminology
- Up-selling Capability
- Outgoing personality
Certifications/Licenses
- May 2019- CNA Certified/CPR Certified
- October 2020- TABC/Food-Handlers
Timeline
Server
Courtyard By Marriott
08.2021 - 03.2022
Waitress/Hostess
Atomic Bottle
10.2020 - 12.2020
CNA
Care One At Moorestown
05.2019 - 05.2020
Stylist Assistant/Stylist
The Hair Spa
07.2015 - 07.2020
High School Diploma -
Burlington County Institute of Technology
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