Tonasha McKenzie
Jacksonville,FL
Summary
Motivated and adaptable professional with a strong background in customer service, security, and transportation. Demonstrates excellent skills in customer interaction, order management, and maintaining cleanliness. Proficient in access control, surveillance, and incident response, with experience in vehicle management and cash handling. Eager to leverage a diverse skill set and a strong work ethic to contribute effectively in an entry-level role.
Overview
4
4
years of professional experience
Work History
Barista
7brew
Jacksonville, FL
07.2024 - Current
- Greet customers and take orders for coffee drinks, food items, and other beverages.
- Operate cash registers to process customer payments.
- Maintain a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepare specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Security Guard
Allied Universal Security
Jacksonville , FL
10.2022 - 09.2023
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Monitored CCTV systems to ensure safety and security of premises.
- Offered customer service assistance to visitors, providing directions and information.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Driver
Florida Fleet
Jacksonville, FL
01.2022 - 05.2022
- Operated vehicle following road safety rules and company service protocols.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Reported any vehicle malfunctions or accidents immediately to management.
Cashier
Sam's Club
Jacksonville, FL
09.2020 - 07.2021
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Vocational - Security And Protective Services
Critical Awareness
Jacksonville11-2022
High School Diploma -
Richmond Hill High School
Richmond Hill, GA05-2019
Skills
- Up-selling
- Beverage Preparation
- Food Preparation
- Cash Handling
- POS System Operation
- Friendly and outgoing
- Excellent math skills
- Speedy and efficient
- Espresso machine operations
- Exceptional customer service
- Active listener
- Order Taking
- Cash Register Operation
- Team Player
Affiliations
- Baker
- Social media content creator
Timeline
Barista
7brew
07.2024 - Current
Security Guard
Allied Universal Security
10.2022 - 09.2023
Driver
Florida Fleet
01.2022 - 05.2022
Cashier
Sam's Club
09.2020 - 07.2021
Vocational - Security And Protective Services
Critical Awareness
High School Diploma -
Richmond Hill High School
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