Tonda Keiser

Conducted manual packing of bagged chips into boxes for shipment. Built pallets to support efficient logistics and inventory management. Cleaned chutes and allens to facilitate smooth chip transfer to bagging machines. Ensured cleanliness around bagging machines on lower levels for safety and efficiency.

• Assisted customers with product selection and provided knowledgeable recommendations.
• Maintained organized displays to enhance shopping experiences.
• Processed sales transactions accurately using point-of-sale systems.
• Collaborated with team members to achieve daily sales goals and improve performance.
• Responded to inquiries promptly, resolving issues to ensure customer satisfaction.
• Conducted inventory checks and restocked items as needed.
• Engaged in training to enhance product knowledge and sales techniques.
• Managed returns and exchanges according to store policy.

Performed installation of doors, spoilers, and air filters on final line of production. Ensured all vehicles were ready by filling AC units and gas tanks.

• Performed thorough inspections of incoming materials and outgoing products to verify quality.
• Implemented corrective actions for non-conforming products, improving overall quality assurance processes.
• Collaborated with production staff to enhance processes and reduce defect rates.
• Conducted routine maintenance and calibration on testing equipment to ensure accurate measurements.
• Led investigations into quality complaints, increasing customer satisfaction through timely resolutions.
• Managed calibration schedules for measurement equipment, minimizing downtime due to repairs.
• Evaluated samples against standards using established tests, maintaining comprehensive documentation.
• Contributed to ISO certification renewals by preparing documentation and participating in audits.

• Led team in executing operational strategies to enhance productivity and streamline processes.
• Mentored junior staff, fostering skill development and encouraging a collaborative work environment.
• Oversaw project timelines, ensuring adherence to deadlines while maintaining quality standards.
• Implemented process improvements that reduced operational inefficiencies and enhanced service delivery.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Frequently inspected production area to verify proper equipment operation.
• Gathered, organized and input information into digital database.

Injection molding operation, quality inspection, wire cutter operation