Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TONDALEYA BUTCHER

Oak Park

Summary

Dynamic Registered Nurse and Case Manager with Blue Cross Blue Shield, adept at interdisciplinary care management and effective decision-making. Successfully coordinated complex patient care, enhancing outcomes through strong clinical judgment and patient support. Recognized for developing trusting relationships and efficiently managing a caseload of 30 new patients weekly, ensuring optimal resource utilization.

Experienced with patient assessment, care coordination, and case management. Utilizes clinical knowledge to develop and implement effective care plans. Track record of enhancing patient outcomes through meticulous care planning and follow-up.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Registered Nurse | Case Manager | Blue Cross Blue

Health Care Service Corporation
11.2019 - Current
  • Effectively managed multiple diverse cases including medical, surgical, obstetrical and psychiatric patients ranging from the pediatric patient to the geriatric patient by utilizing strong clinical and care coordination skills.
  • Assessed patients’ needs, conditions and preferences by conducting comprehensive virtual assessments to develop a patient centered plan of care and to coordinate services needed for optimal patient outcomes.
  • Documented and monitored patients’ progress, outcomes, response to treatments, interventions and medications in an accurate and timely manner.
  • Developed and maintained trusting and caring relationships with patients, families and caregivers by focusing on the patient’s needs, removing barriers, providing evidenced base education, resources, support and timely follow ups.
  • Provided ongoing education and support to patients, caregivers and family members through promotion of wellness, self-management of conditions, adherence to treatment plans, medication compliance and lifestyle modifications.
  • Coordinated and managed patient care across multiple settings, including hospitals, clinics, long term care facilities and community resources.
  • Facilitated interdisciplinary referrals to Social Workers and Behavioral Health team to expedite needed community resources or additional referrals for complex patient needs.
  • Developed and maintained professional, collaborative relationships with interdisciplinary teams, community agencies and health care providers to ensure continuity of care and to facilitate smooth transitions between care settings.
  • Collaborated with primary care physicians and specialists to coordinate care plans and address ongoing patient needs.
  • Addressed and closed Gaps in Care.
  • Participated in case conferences, interdisciplinary team meetings and quality improvement initiatives to enhance patient care and outcomes; advocated for patients’ rights, preferences and needs within the healthcare system.
  • Strategically and efficiently managed ongoing caseload with a weekly assignment of 30 new patient cases.

Registered Nurse

West Suburban Hospital Medical Center
06.1999 - 11.2019
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Provided nursing care to neonatal and pediatric patients, including administering vaccines, and monitoring developmental milestones.
  • Actively participated in ongoing training and workshops to stay current on best practices for patient care.

Education

Bachelor of Science - Nursing

Concordia University
River Forest, IL

Skills

  • Effective decision making
  • Health education delivery
  • Clinical assessment and pain control
  • Prioritizing tasks in high-stress situations
  • Interdisciplinary care management
  • Patient support
  • Cross-functional teamwork
  • Clinical utilization review
  • Efficient resource management
  • Effective time management
  • Strong clinical judgment
  • Document management skills

Certification

Licensure

Registered Nurse (RN), State of Illinois

Registered Nurse (RN), State of Texas

Registered Nurse (RN), State of District of Columbia

Registered Nurse (RN), State of North Carolina

Registered Nurse (RN), state of Ohio

Registered Nurse (RN), state of Connecticut

Registered Nurse (RN), state of Florida

Registered Nurse (RN), state of Missouri

Registered Nurse (RN), state of New Jersey


Timeline

Registered Nurse | Case Manager | Blue Cross Blue

Health Care Service Corporation
11.2019 - Current

Registered Nurse

West Suburban Hospital Medical Center
06.1999 - 11.2019

Bachelor of Science - Nursing

Concordia University

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TONDALEYA BUTCHER