Tondilethia Isaac
Baltimore,MD
Summary
Clinical Patient Care Technician with extensive experience at Johns Hopkins Hospital, specializing in vital signs monitoring and patient relationship management. Demonstrated success in improving patient satisfaction through compassionate care and effective communication. Proficient in electronic health records, ensuring accurate documentation and adherence to safety protocols.
Overview
11
11
years of professional experience
Work History
Clinical Patient Care Technician
Johns Hopkins Hospital
Baltimore, MD
04.2021 - 05.2025
- Monitored patient vital signs and reported changes to medical staff.
- Assisted with daily living activities for patients in diverse care settings.
- Maintained cleanliness and organization of patient care areas and equipment.
- Collaborated with nurses to implement patient care plans effectively.
- Documented patient information accurately in electronic health records system.
- Provided emotional support to patients and families during challenging times.
- Educated patients on procedures and answered their questions thoroughly.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Ensured compliance with safety protocols while delivering patient care services.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
Observation Technician (tele Sitter) Cna
University of Maryland Medical Center
Baltimore, MD
04.2019 - 08.2020
- Monitored conditions and safety of acute patients recovering from short-term illness or surgery.
- Maintained detailed records of patient care, progress, medication administration, and health changes.
- Responded promptly to patient alarms and needs-assessment requests to determine treatment direction.
- Cultivated relationships with patients, caregivers, and healthcare teams to meet individual care plan objectives.
- Documented patient information in charts and communicated status updates to interdisciplinary care teams.
CNA /Medication Technician
Helen's Assistant living
Baltimore, MD
05.2018 - 01.2019
- Enhanced patient satisfaction by assisting with daily living activities, including bathing and dressing.
- Demonstrated compassionate care while addressing concerns related to death and dying.
- Facilitated courteous engagement with patient families and friends for efficient visit experiences.
Industrial Coating
Automated Coating Inc.
Ellicott City, MD
03.2017 - 08.2017
- Verified painting projects for quality and compliance with strict organizational guidelines.
- Delivered work orders and clear instructions to painting team for each shift preparation.
- Inspected work areas post-shift to ensure cleanliness and organization standards.
- Maintained inventory of paint equipment and supplies by conducting daily product level checks.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Reported daily job updates to supervisors on task completion status.
- Collaborated with 20 team members to meet strict project timelines.
- Developed strategies and plans to achieve operational objectives effectively.
Assistant Manager
Lori's Gift
Baltimore, MD
04.2014 - 03.2017
- Developed strategies with store manager to achieve sales and profit goals.
- Implemented performance improvement programs, enhancing operational efficiency.
- Evaluated employee performance and initiated targeted improvement initiatives.
- Managed inventory control measures to ensure stock levels met customer demand.
- Drove operational efficiency while building customer rapport for increased loyalty.
- Supervised employees to boost productivity and drive overall efficiency.
- Reviewed sales reports to optimize performance and improve inventory accuracy.
- Trained team of two to deliver exceptional customer service, doubling satisfaction ratings.
Education
GED -
Baltimore City Community College
Baltimore, MD12-2013
Some College (No Degree) - Nursing Education
BCCC
2901 Liberty Heights Ave05-2013
Skills
- Vital signs monitoring
- Electronic health records
- Patient care assistance
- Safety compliance
- Specimen collection
- Patient relationship management
Timeline
Clinical Patient Care Technician
Johns Hopkins Hospital
04.2021 - 05.2025
Observation Technician (tele Sitter) Cna
University of Maryland Medical Center
04.2019 - 08.2020
CNA /Medication Technician
Helen's Assistant living
05.2018 - 01.2019
Industrial Coating
Automated Coating Inc.
03.2017 - 08.2017
Assistant Manager
Lori's Gift
04.2014 - 03.2017
GED -
Baltimore City Community College
Some College (No Degree) - Nursing Education
BCCC
Similar Profiles
Kara GrabensteinKara Grabenstein
Labor and Delivery Nurse at Johns Hopkins HospitalLabor and Delivery Nurse at Johns Hopkins Hospital
Lisa AddisonLisa Addison
Patient Services Coordinator III at Johns Hopkins HospitalPatient Services Coordinator III at Johns Hopkins Hospital
Maryum FerozMaryum Feroz
Community Health Coordinator (Hybrid) at Johns Hopkins HospitalCommunity Health Coordinator (Hybrid) at Johns Hopkins Hospital
Geron BrooksGeron Brooks
Substitute Teacher, Relay Elementary School at Kelly EducationSubstitute Teacher, Relay Elementary School at Kelly Education
Devin S. SmithDevin S. Smith
Pet Sitter at Friends and FamilyPet Sitter at Friends and Family