Summary
Overview
Work History
Education
Skills
References
Skills Summary
Timeline
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Toneka Raglin

Clarksville,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Knowledge Ambassador

Amazon
Clarksville, Tennessee
01.2025 - Current
  • Explain what is expected of new associates in their path and answer their questions
  • Monitor daily work performance of new associates and suggest areas they could improve upon.
  • Report misconduct from associates to management
  • May perform picking, stowing, packing, and other direct roles when necessary
  • Develop training programs in collaboration with teams across the company
  • Provide guidance and resources to associates and encourage them to improve in their skills and knowledge.

Fulfillment Associate/Process Guide

Amazon
Clarksville , Tn
06.2024 - 12.2024
  • Coordinated with management to streamline workflows and improve operational efficiency.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, destuff-it.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Collaborated with supervisors to streamline daily operational tasks.
  • Collaborated with team members to ensure efficient workflow throughout the shift.

Victim Advocate

U.S. Army
07.2018 - 12.2021
  • Directed sexual assault awareness, prevention, and training.
  • Served as an expert in policy procedures, issues, and implantation related to crisis response victim advocacy, reporting/investigation procedures.
  • Analyzed organization to identify problems or potential problems regarding to sexual harassment and sexual assault
  • Skilled in crisis intervention, safety planning, referral management, non-clinical advocacy support, budget management, team building, and public speaking
  • Developed and implemented interactive training, workshops and seminars, leadership training, peer influencer and intervention workshops
  • Supervised 30 team members

Signal Support System Specialist

U.S. Army
09.1998 - 07.2018
  • Provide technical assistance for automation, communication and user owned and Army signal equipment
  • Supervised and oversaw user owned and operated automation and communication equipment
  • Prepared maintenance and supply request for origination communication support
  • Installed, supervised and troubleshoot communication, terminal devices and network systems that inculcated radio and battlefield automaton systems
  • Created and conducted education, communication training workshops. Created spreadsheets used to track the status of user accounts
  • Adhere to working within the department of defense and security environment.

Education

Some college - Early Childhood Education

Fayetteville Community College
Fayetteville, NC
06.1998

Diploma -

Giessen American High School
Giessen, Germany
06.1987

Skills

  • Effective Communication
  • Data Entry
  • Time Management
  • Software Proficiency
  • Teamwork
  • Problem Solving
  • Team collaboration
  • Safety compliance
  • Knowledge sharing

References

Available upon request

Skills Summary

  • Effective Communication with Management, Proficient in conveying ideas, updates, and reports to management, ensuring clear and concise communication to facilitate decision making.
  • Accurate with data entry, Demonstrated ability to input and manage data with precision, minimizing errors and maintaining data integrity.
  • Efficiency in busy atmosphere, Proven capability to thrive in a fast-paced environment, effectively managing tasks, priorities, and deadlines while maintaining high-quality work.
  • Software Proficiency, Well versed in a range of software tools, including Microsoft Outlook, Excel, PowerPoint, as well as Google Docs, Forms, and Sheets with the ability to leverage.
  • Works well with others and independently, Good at problem solving and helping clientele.

Timeline

Knowledge Ambassador

Amazon
01.2025 - Current

Fulfillment Associate/Process Guide

Amazon
06.2024 - 12.2024

Victim Advocate

U.S. Army
07.2018 - 12.2021

Signal Support System Specialist

U.S. Army
09.1998 - 07.2018

Some college - Early Childhood Education

Fayetteville Community College

Diploma -

Giessen American High School