Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Caregiver
Villiage Caregiving
Indianapolis, IN
09.2023 - 12.2024
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Maintained clean and well-organized environment for client happiness and safety.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Home Health Caregiver
Cherishing Lives
Indianapolis, IN
09.2022 - 09.2023
Directed patients in prescribed exercises or in use of braces or artificial limbs.
Developed individualized care plans for each client based on their unique needs.
Educated family members about how best to provide care for their loved one at home after discharge from facility or hospital setting.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Documented patient status and reported changes in care needs.
Customer Service Representative
Conduent
Anderson, IN
05.2021 - 06.2022
Surpassed sales goals through implementation of successful marketing strategies.
Supported sales team members to drive growth and development.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Answered inbound calls, chats and emails to facilitate customer service.
Direct Support Professional
Safe Journey
Indianapolis
01.2018 - 03.2020
Supervised medication administration, personal hygiene and other activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Documented current patient information to update vital signs, behaviors, and eating habits.
Caregiver at Mustang Creek Estates Residential Assisted Living & Memory Care-Keller, TXCaregiver at Mustang Creek Estates Residential Assisted Living & Memory Care-Keller, TX