Tonette FLORES
Shiner,TX
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
20
20
years of professional experience
Work History
Owner
Fun Buns Bakery
02.2022 - 05.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Postal Clerk
USPS
07.2020 - 10.2022
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
- Managed inventory levels for mailing supplies, placing orders as necessary to maintain availability for customers.
- Upsold postal services like insurance and tracking.
- Streamlined postal operations for faster service by accurately weighing packages and calculating postage.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Used computer systems to track packages and update client information.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and safety.
Accounting Manager
Techless
08.2018 - 05.2020
- Reviewed analyzed, and improved the overall effectiveness of existing internal controls over financial reporting.
- Created and maintained financial databases for data entry, tracking and reporting.
- Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Managed banking reconciliations and monthly balance sheet statements.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Tax Consultant
H&R Block
09.2010 - 05.2018
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Advised clients on best practices for maintaining compliance with changing tax regulations, avoiding costly penalties.
- Customized tax software features according to individual needs of each client''s unique situation.
- Facilitated smooth communication between clients and taxing authorities during inquiries or disputes, achieving favorable outcomes.
- Implemented effective record-keeping systems for clients, simplifying future tax preparations and improving organization.
- Analyzed detailed information from various sources to prepare accurate reports supporting well-informed decisionmaking.
- Streamlined tax preparation process for increased efficiency and accuracy.
Tax Consultant
H&R Block
01.2004 - 07.2010
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Advised clients on best practices for maintaining compliance with changing tax regulations, avoiding costly penalties.
- Customized tax software features according to individual needs of each client''s unique situation.
- Facilitated smooth communication between clients and taxing authorities during inquiries or disputes, achieving favorable outcomes.
- Implemented effective record-keeping systems for clients, simplifying future tax preparations and improving organization.
- Streamlined tax preparation process for increased efficiency and accuracy.
- Kept abreast of new legislation affecting taxation policies, providing proactive advice to clients accordingly.
- Negotiated payment plans with taxing authorities on behalf of financially distressed clients, easing their burden.
Education
Associate of Arts - Accounting
Alvin Community College
Alvin, TX05-2027
High School Diploma -
Shiner High School
Shiner, TX05-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Business management
- Strategic planning
- Staff management
- Project estimating
- Staff hiring
- Business administration
Timeline
Owner
Fun Buns Bakery
02.2022 - 05.2024
Postal Clerk
USPS
07.2020 - 10.2022
Accounting Manager
Techless
08.2018 - 05.2020
Tax Consultant
H&R Block
09.2010 - 05.2018
Tax Consultant
H&R Block
01.2004 - 07.2010
Associate of Arts - Accounting
Alvin Community College
High School Diploma -
Shiner High School
Similar Profiles
Cheyenne BandyCheyenne Bandy
Front of House Manager/Head Bartender at Fun BunsFront of House Manager/Head Bartender at Fun Buns
Angeleena JosAngeleena Jos
Cafe All Rounder at Sugar Buns Bakery CafeCafe All Rounder at Sugar Buns Bakery Cafe
Halima ILMI MUSEHalima ILMI MUSE
Baker at Buns Masters BakeryBaker at Buns Masters Bakery