Summary

Overview

Work History

Education

Skills

Chamber Involvement

Timeline

Tonette M. Capello

Woodford,VA

Summary

Results-oriented professional with superior client relationship, customer service and operational skills, with proficiencies in the following areas: Training and development SAP/Onesite Operations management of Multiple project locations Monthly Safety Reporting Multi-tasking HR - Hiring, Payroll, Reviews, and Union Employees Teambuilding AP/AR Certified in YARDI-Voyager, Enterprise Microsoft Word, Excel, Outlook

Overview

years of professional experience

Work History

Senior Manager

Franklin Johnston Group/First Centrum Property Management

04.2013 - Current

Over 4 sites and total of 835 units and 21 employees
Prepare and review property operational budgets, financial reports and marketing, supervised all lease-up activities
Assisted in rent collection and tenant re-certifications
Approve tenant files for new move-ins on Tax Credit sites
Provide weekly and monthly reports to Regional
Supervise and assist in monthly, quarterly and yearly inspections with Lenders, City Inspectors, Sec
8 Inspector, and local Fire Dept
A/R and A/P in Onsite, MRI and Yardi
Track/maintain Work orders and Turn Over’s
Supervise and help plan resident social services programs and weekly resident activities for Senior’s
Assist residents find food banks and other food resources in the community

Front End Coordinator

Wegmans

04.2022 - 10.2022

Opening and closing of store
Daily reports
Responsible for all cashiers on shift
Cover breaks when needed
Help with Cart to Curb
Help in other departments when needed

Property Director

IRM – Interstate Reality Management

09.2011 - 02.2012

Responsible for:
Daily meeting with construction team to review daily updates
Meet with Banks/Leaders for new site review and audits
Set-up systems for new office and staff
Marketing and advertising for new lease up
Responsible for lease up of new construction site of 112 units
Interviewing, processing and approving new resident files

Office Manager

Mission Linen Supply

07.2010 - 09.2011

Responsible for:
Weekly payroll for 65 staff members, maintaining all Work Comp/FMLA claims
Weekly and Monthly reports
HR hiring, terminations, medical leave, etc
AR and AP for Lancaster and Bishop plant (approx
2600 accts)
Responsible for monthly Safety training for all staff
Customer service calls regarding complaints and also special orders
Responsible for all DOT inspections, health test and paperwork/files

Regional Property Manager

National Community Renaissance

02.1996 - 02.2010

Prepared, reviewed property operational budgets, financial reports and marketing, supervised all lease-up activities for new communities and assisted in rent collection and tenant re-certifications as needed
Approved tenant files for new move-ins on Bond/Affordable Housing and Tax Credit sites, managed capital improvement projects, engaged and managed all third-party vendors working on properties
Worked closely with National Core executive staff, construction, and development teams
Was the primary liaison between National Core executive staff and the City of Palmdale
Provided weekly and monthly reports to executive staff, city partners and lenders
Oversaw 10 properties with a total of 1200 units in Palmdale and Victorville and supervised of 27 employees (plus 1 new under construction and 2 more rehab properties in the pipeline that I over saw)
Supervised and assisted in monthly, quarterly and yearly inspections with Lenders, City Inspectors, Sec
8 Inspector, local Fire and Sheriffs Dept
A/R and A/P - Yardi
Performed lease-up activities daily of a newly rehabilitated/new construction
Supervised and helped plan resident social services programs and weekly resident activities for Seniors and Multi-family properties
Was involved with assisting residents find food banks and other food resources in the community

Receptionist – Loan Processor

Atland Mortgage Co

09.1989 - 10.1991

Prepared/Processed and reviewed loans for new clients
Dealt with underwriters, banks and other financial companies
Worker closely with Owner, Executive staff and Loan Officers
Scheduled appointment for all staff members
Answered phone along with performed daily receptionist duties

Education

Yardi Voyager Certification -

01.2008

CTCAC -Tax Credit Certification -

01.2004

AHM - Assistant Housing Manager -