Tonette Williams
Louisburg,NC
Summary
Dynamic Sr. Administrator with extensive experience at Wake County Public School System, excelling in payroll processing and team leadership. Proven track record in implementing process improvements and managing systems effectively. Skilled in office leadership and adept at resolving complex issues, ensuring timely compensation for all employees while enhancing operational efficiency.
Efficient Senior Administrator successful at driving improvements to operations by leveraging strong organizational, planning, and problem-solving abilities. Analytical and methodical professional with over [Number] years of experience in [Industry].
Knowledgeable Senior Administrator versed in document coordination, inventory management and project logistics. Detail-oriented and organized team leader focused on maximizing productivity and improving processes. Offering [Number] years of progressive experience.
Accomplished Senior Administrator enthusiastic about supporting the needs of departments, offices and leadership with abilities in streamlining processes and managing clerical tasks. Key strengths include relationship building, communication and organization of plans, people, and materials. Ready to apply [Number] years of experience to challenging new role with room for advancement.
Overview
26
26
years of professional experience
Work History
Sr. Administrator
Wake County Public School System
02.2006 - Current
- Responsible and accountable for the accurate processing of each payroll for Wake County Public School system.
- Supervise a Payroll team of 10 to ensure the accurate and timely compensation of all WCPSS employees according to all Federal, State, DPI and WCPSS Board of Education guidelines.
- Coordinate the flow of the payroll process with the Sr. Administrator of Reporting, Human Resources and School personnel
- Respond to, research and resolve issues from internal staff, external departments and employees.
- Keep office operations running smoothly by providing effective leadership and administrative skills.
- Delegated tasks, monitored compliance and implemented performance improvement plans.
- Manage quality and accuracy of documents, and coordinate movements between different personnel and departments.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluate staff performance and provide coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
Payroll Coordinator
Wake County Public Schools
03.2005 - 01.2006
- Supervised Payroll Team in the processing of all payrolls
- Ran all payroll transfer and error reports and made the necessary corrections
- Monitored the Nightly Time Entry report for errors in data keyed by school secretaries and made the necessary corrections
- Provided training to newly hired school payroll staff and new Payroll Technicians
- Created and updated the SOP for the Payroll team and for the school secretaries
- Provided feedback and test data to the Technology team
- Provided technical support to school secretaries
- Notified Sr. Administrator of any payroll issues and the team's status for each payroll
- Other duties as assigned by the Sr. Administrator
Payroll Team Leader
Wake County Public Schools
12.2003 - 02.2005
- Supervised and trained team members in Payroll Processing
- Verified salary audits for over or under payments for accuracy
- Monitored Pre-payroll and error reports and made the necessary corrections
- Verified that all school and department timesheets required have been submitted timely
- Provide support to school and department secretaries
Payroll Technician
Wake County Public Schools
10.2003 - 12.2003
- Responsible for the accurate and timely processing of payroll for WCPSS certified and non-certified employees using the Oracle Payroll System
- Verified salary information
- Processed data from status sheets received from Human Resources for new hires and changes to employee pay
- Perform salary audits as needed
ProvisionerII/Senior Provisoner I (Network- Admin)
WorldCom
01.1999 - 10.2002
- Supervised team members in the order entry, design and engineering of telecommunications circuits(i.e. DSO, DS1 and DS3) between the central office and the customer premise, including narrowband, voice grade, wideband, digital data, ISDN and Hi Cap
- Built facilities from the CO to connecting carrier (i.e AT&T, Sprint, etc)
- Engineered work activities and ordered appropriate equipment and associated specs
- Created Billing Account Numbers and Network Identification Numbers for customer billing
- Tracked orders to installation, test and turn up
Education
Bachelor of Science - Business Administration
University of North Carolina At Greensboro
Greensboro, NC05-1984
Skills
- Process updates
- Systems management
- Process improvements
- Office leadership
Timeline
Sr. Administrator
Wake County Public School System
02.2006 - Current
Payroll Coordinator
Wake County Public Schools
03.2005 - 01.2006
Payroll Team Leader
Wake County Public Schools
12.2003 - 02.2005
Payroll Technician
Wake County Public Schools
10.2003 - 12.2003
ProvisionerII/Senior Provisoner I (Network- Admin)
WorldCom
01.1999 - 10.2002
Bachelor of Science - Business Administration
University of North Carolina At Greensboro
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