Toney Conn

• Managed daily operations of trucking fleet and scheduling.
• Coordinated logistics for timely delivery of goods.
• Ensured compliance with safety regulations and industry standards.
• Oversaw maintenance and repairs of trucks and equipment.
• Developed routes to optimize fuel efficiency and delivery times.
• Monitored driver performance and provided feedback for improvement.
• Maintained accurate records of shipments and vehicle inspections.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
• Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
• Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

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• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.