Tong Thao
Fresno,CA
Overview
2027
2027
years of professional experience
Work History
Equipment Operator
Ulta Beauty Inc.
Fresno, California
2018 - Current
- Started as a Replenishment Material Handler, supporting inventory replenishment and warehouse operations.
- Promoted to Equipment Operator, safely operating warehouse equipment to move and organize products efficiently.
- Cross-trained as a Backup Clerk for Replenishment, assisting with inventory and administrative tasks.
- Promoted to Quality Assurance (QA), supporting quality checks and ensuring accuracy and compliance with operational standards.
- Assisted QA department to maintain quality standards, providing coverage and assisting the QA team as needed.
Sales Associate/Stock Lead
Macys
Fresno, California
2011 - 2018
- Guided customers through purchases, delivering personalized service to enhance shopping experience
- Promoted to Stock Lead, overseeing inventory organization and stockroom operations
- Maintained merchandise displays and organized sales floor areas
- Supported receiving, replenishment, and merchandise organization
Shift Leader
Baskin Robins
Clovis, CA
2006 - 2011
- Assist customers with product selection and purchases
- Provide excellent customer service and maintain a welcoming store environment
- Supported daily store operations by organizing merchandise and managing inventory effectively
Skills
- Communication teamwork
- Experience with S4 and Manhattan systems
- Multitasking and prioritizing responsibilities
- Problem-solving and decision-making
- Time management
- Adaptability and ability to learn new processes
- Inventory, replenishment, and quality assurance experience
Timeline
Equipment Operator
Ulta Beauty Inc.
2018 - Current
Sales Associate/Stock Lead
Macys
2011 - 2018
Shift Leader
Baskin Robins
2006 - 2011