Overview
Work History
Education
Skills
professional References
Timeline
Generic

Tong Zhu

KNOXVILLE,Tennessee

Overview

5
5
years of professional experience

Work History

Operational Analyst

Blue Ocean Inc.
09.2019 - Current
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
  • Analyzed trend data to forecast operational needs and plan next course of action.
  • Designed plans to improve operations and suggested changes to systems for overall organization.
  • Developed operational budgets to control costs and monitor spending.
  • Identified and analyzed project risks and developed mitigation strategies.

Operations Research Analyst

Happark LLC
02.2019 - 09.2019
  • Developed program plans, goals, objectives, and milestones for evaluating and measuring the effectiveness of operations.
  • Determined and developed algorithms to improve and optimize operational processes.
  • By using JMP to manage data including reshaping and preparing data for analysis, basic navigation, creating summary tables, saving and sharing analysis results with my boss.

Operational Research Analyst

Blue Ocean Inc

Education

Information Management and Information System

Henan University of Science and Technology
China
2015

The Master of Science of Business Analytics

Lincoln Memorial University
Harrogate, TN
2018

Skills

  • Team management
  • Operations Administration
  • Staff Training
  • Federal Regulations
  • Human Resources Knowledge
  • Market Research
  • Strategic analysis

professional References

Reference #1

Name: Yong Huang

Title: CEO

Organization: Happark LLC

Phone Number : 678-9782277


Reference #2

Name: Justin Zhang

Title: CEO

Organization: Blue Ocean Inc

Phone Number : 4082158572

Timeline

Operational Analyst

Blue Ocean Inc.
09.2019 - Current

Operations Research Analyst

Happark LLC
02.2019 - 09.2019

Operational Research Analyst

Blue Ocean Inc

Information Management and Information System

Henan University of Science and Technology

The Master of Science of Business Analytics

Lincoln Memorial University
Tong Zhu