Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tongina Kennedy

Inkster,MI

Summary

A devoted caring individual with a great eye for detail, and a plan for success. Highly ambitious which is displayed throughout my work performance. I am currently seeking an opportunity to contribute to an organization that will allow me to maximize my skills in a challenging environment to achieve company and personal goals. Caring and empathetic Supports Coordinator with many years of experience providing support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified QIDP and RSST professional who is dedicated to provide individuals with the quality of life they deserve to live in their community.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Mastrofrancesco
01.2016 - Current
  • Assist adults diagnosed with intellectual disabilities and behavioral disorders with their daily activities of living
  • Schedule and maintain medical appointment, and provide transportation for adults diagnosed intellectual disabilities and behavioral disorders to and from medical appointments
  • Maintain daily documentation according to person plan of service
  • Administer prescribe medications to adults with intellectual disabilities and behavioral disorders
  • Assist adults diagnosed with intellectual disabilities and behavioral disorders with their daily goals identified in their plan of service
  • Documenting the progress of the person goals daily
  • Provide hand over hand assistance for adults diagnosed with intellectual disabilities and behavioral disorders with daily personal hygiene care
  • Monitor adults with intellectual disabilities and behavioral disorders for health and safety in their home and in the community
  • Assist adults with intellectual disabilities and behavioral disorders with stress management and coping skills identified in their personal plan
  • Maintain communication with authorized service providers.

Supports Coordinator

Community Living Services
04.2023 - 07.2024
  • Assist adults diagnosed with intellectual disabilities and behavior disorders with the development of relationships in the community
  • Assist adults diagnosed with intellectual disabilities and behavior disorders in building a circle of friends
  • Assist adults diagnosed with intellectual disabilities and behavior disorders with maintaining natural support and expanding/maintaining their social network
  • Monitor and maintain adults diagnosed with intellectual disabilities and behavior disorders entitlements and insurance coverage, including Medicaid, Medicare, Social Security benefits, Supplemental Security Income, Adult Home Help, Food Assistance
  • Assist adults diagnosed with intellectual disabilities and behavior disorder with pro-active planning on behalf of the individual related to potential crises situations and provides crisis resolution supports as needed
  • Assist adults diagnosed with intellectual disabilities and behavior disorders to identify goals and develop strategies to support their goals both logistically and financially
  • Assist adults diagnosed with intellectual disabilities and behavior disorders with goal development, fulfillment, plan implementation, and follow-up per funding requirements
  • Assist adults diagnosed with intellectual disabilities and behavioral disorders to become an active and contributing member of their community
  • Assist adults diagnosed with intellectual disabilities and behavioral disorders with the development of self-advocacy skills
  • Completes timely Individual Plan of service, (IPOS), Addendums, Periodic Reviews, Integrated Biopsychosocial Assessments, Progress Notes and other documentation necessary to memorialize service delivery and identified courses of action per agency and funder’s requirements
  • Authorize services identified in the person plan of service
  • Responsible for linking, monitoring, and coordinating services for individuals with Developmental Disabilities and mental health.

Foster Care Specialist

Hands Across the Water
05.2022 - 03.2023
  • Provide case management services for children who have experienced abuse and/or neglect, and are temporary or permanent court wards, and their families
  • Ensure that biological parents and foster parents are given the tools and resources to meet the educational, physical, and emotional needs of the child
  • Develop, with the parents, a goal oriented, time limited Parent/Agency Agreement
  • Testify at court hearings and proceedings
  • Maintain regular contact with attorneys, therapists, school personnel and other involved providers for both parents and children
  • Provide case management services to parents whose children are in foster care
  • Coordinate and facilitate the completion of the treatment plan by keeping in contact with all providers and conducting quarterly Family Team Meetings
  • Communicate and meet at least monthly with foster parents assisting them and ensuring that appropriate care is given to foster children
  • Carry a full-time caseload of up to 13 cases
  • Work collaboratively with Licensing Department to address complaints and concerns regarding foster parents/homes.

Visitation Specialist/Supervisor

Hands Across the Water
07.2019 - 05.2022
  • Provide transportation for children and parents to and from scheduled visits and appointments
  • Supervise parenting time visits and documenting visit observation according to agency policies
  • Maintain communication and concerns regarding visits to foster care worker and or supervisor
  • Assist foster care workers with case related activities and agency needs
  • Establish rapport with parents providing feedback during parenting time to help improve parent interaction with children
  • Manage weekly visitation schedule and communicating with foster care workers regarding changes
  • Maintain communication with foster care workers, foster parents, and biological parents with coordinating parenting-time
  • Manage visitation schedule, and facilitate meetings and trainings with team members
  • Ensure compliance of all state regulations, policies, and procedures
  • Delegate department job duties and responsibilities to team members.

Supervisor/Billing Specialist

Home Lifestyles Inc
08.2010 - 10.2016
  • Direct supervision of various community homes housing individuals diagnosed with mental health disorders
  • Interact and maintain contact with families, therapist, caseworkers, and outside agencies involved within clients plan of personal care
  • Organize and facilitate training and staff meetings on a monthly/as needed basis
  • Maintain monthly/quarterly reports as well as coordinate in home staff schedules
  • Oversee and complete online billing and claims, also budget financial records
  • Enroll consumers for DHS and home help benefits in the event of an emergency.

Certified Nurse Assistant

Livonia Woods Nursing and Rehabilitation Facility
06.2009 - 04.2010
  • Assist patients with bathing, feeding, & toileting, communicate effectively with patients to make sure they are alert and in good health
  • Prepare and serve meals
  • Feed patient if patient is unable to perform this task
  • Observe patients physical, mental, and emotional conditions
  • Observe fluid intake and output
  • Take patient vital signs, administer medication, along with documenting patient health progress.

Education

Bachelor of Science in Human Services -

Baker College
05.2022

Associate of Applied Science in Human Services -

Baker College
Allen Park, MI
06.2011

Certificate of Certified Addictions Counselor -

Baker College
Allen Park, MI
06.2011

Received Endorsed GED -

Romulus High School
Romulus, MI
06.1995

Skills

  • Demonstrated ability to follow directions accurately
  • Certified in the following areas: CENA, First Aid, CPR, & Early Childhood Education
  • Certificate in Substance Abuse Counseling
  • Commitment to delivering service that exceeds customers’ expectations
  • Familiar with Microsoft Office such as Word, Excel, and PowerPoint
  • Ability to multitask, while operating under intense pressure
  • Experienced in billing systems for DASH, ARROW, EDGE
  • Resourceful team player who excels at building trusting relationships with customers and colleagues
  • 270 hour, competence based classroom and field training course required by the State of Michigan specific to foster care
  • Documentation and Recordkeeping
  • Data Entry
  • Appointment Scheduling
  • Project Management
  • Schedule Management
  • Customer Service
  • Goal Setting
  • Phone and Email Etiquette
  • Time Management
  • Attention to Detail
  • File Organization
  • Microsoft Excel
  • Scheduling appointments
  • Workload Management
  • Telephone Etiquette
  • Microsoft Office
  • Support Services
  • Coaching and Mentoring

Certification

  • License RSST - 2023-2026
  • Certified QIDP Professional, 2023-2025
  • Certified Substance Abuse Counselor, 2011
  • DCW Training - 2007
  • CPR and FIRST AID Training - 2023-2025

Timeline

Supports Coordinator

Community Living Services
04.2023 - 07.2024

Foster Care Specialist

Hands Across the Water
05.2022 - 03.2023

Visitation Specialist/Supervisor

Hands Across the Water
07.2019 - 05.2022

Direct Care Worker

Mastrofrancesco
01.2016 - Current

Supervisor/Billing Specialist

Home Lifestyles Inc
08.2010 - 10.2016

Certified Nurse Assistant

Livonia Woods Nursing and Rehabilitation Facility
06.2009 - 04.2010

Bachelor of Science in Human Services -

Baker College

Associate of Applied Science in Human Services -

Baker College

Certificate of Certified Addictions Counselor -

Baker College

Received Endorsed GED -

Romulus High School

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