Tonglia Phillips
Covington,GA
Summary
Payment Specialist with proven expertise at Genuine Parts Company - NAPA, excelling in high-volume transaction processing. Skilled in Microsoft Excel and dispute resolution, I enhanced operational efficiency by training new team members and streamlining month-end closing procedures, ensuring accurate payment posting and exceptional customer service support.
Overview
25
25
years of professional experience
Work History
Payment Specialist
Genuine Parts Company - NAPA
01.2001 - 08.2025
- Processed and reconciled high-volume payment transactions.
- Managed vendor relationships to ensure timely payment processing and dispute resolution.
- Trained new team members on payment processes and system navigation for operational efficiency.
- Collaborated with finance teams to streamline monthly closing processes.
Education
Bachelor of Science - Business Administration
Baker College
Flint, MI12-2008
Skills
- Know your customer
- Microsoft Excel
- Payment processing
- Dispute resolution
- Customer service support
- Accurate payment posting
- Month-end closing procedures
Timeline
Payment Specialist
Genuine Parts Company - NAPA
01.2001 - 08.2025
Bachelor of Science - Business Administration
Baker College